Rose Lopez
Newhall,CA
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at communicating with all ages with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
7
7
years of professional experience
Work History
Server
Lazy Dog Restaurant & Bar
Valencia, California
12.2017 - Current
- Kindly greet guests and provide assistance
- Accurately record orders on cash register and point-of-sale-system
- Provide excellent customer service to ensure satisfaction.
- Respond efficiently to guest inquires and complaints in a professional manner.
- Manage high volumes of tasks efficiently
- Upheld high standards of sanitation in accordance with health department regulations.
- Assist in training new servers.
Retail Sales Associate
Target
Santa Clarita, California
05.2019 - 11.2020
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
Receptionist
Massage Envy
Santa Clarita
01.2018 - 04.2019
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Compiled data from various sources into organized reports for management review.
- Provided administrative support to staff members including typing letters and filing documents when necessary.
Education
Psychology
College of The Canyons
Valencia, CASkills
- Google docs
- Google spreadsheet
- Word processing
- Interpersonal relations
- Communications
- Customer service
- Hospitality
- Integrity
Timeline
Retail Sales Associate
Target
05.2019 - 11.2020
Receptionist
Massage Envy
01.2018 - 04.2019
Server
Lazy Dog Restaurant & Bar
12.2017 - Current
Psychology
College of The Canyons
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