MUNISA ISAMUTDINOVA
Olive Garden
Aurora,IL
4
Languages
4
years of professional experience
Detail-oriented professional with over three years of experience in hospitality, retail, and customer service, specializing in front desk operations and administrative support. Demonstrates strong communication and organizational skills, thriving in fast-paced environments. Pursuing a remote part-time role in Customer Support, Administrative Assistance, Client Services, or Virtual Assistance.
Work History
Server
1 Year 7 Months- Delivered exceptional customer service in a high-volume restaurant.
- Managed multiple guest requests while maintaining professionalism and efficiency.
- Processed customer payments accurately using POS systems.
- Collaborated with team members to provide outstanding guest experiences.
Sales Associate
7 Months- Assisted customers with product selection and inquiries.
- Processed transactions accurately using POS systems.
- Maintained inventory and merchandise presentation.
- Supported daily store operations while providing excellent customer service.
Receptionist
2 Years 3 Months- Managed guest reservations, room bookings, and scheduling.
- Performed check-in and check-out procedures while maintaining accurate guest records.
- Responded to phone calls and email inquiries professionally and efficiently.
- Coordinated with housekeeping and other departments to ensure seamless guest experiences.
- Resolved guest concerns promptly while maintaining high customer satisfaction.
- Maintained confidentiality of guest information and handled administrative tasks with accuracy.
Education
Bachelor of Arts - International Relations, Business Administration
Skills
Customer Support
Client Relations
Guest Seating
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
Google Workspace
Google Docs
Google Sheets
Problem Solving
Time Management
Organization
Team Collaboration
Attention to Detail
Accomplishments
Dean’s List — Fall 2023 & Spring 2026
LANGUAGES
English — Professional Working Proficiency
Russian — Native
Uzbek — Native
Turkish — Conversational
Timeline
Sales Associate
Walmart
02.2025 - 09.2025Read More
Server
Olive Garden
01.2025 - CurrentRead More
Receptionist
Khan Palace Hotel
10.2022 - 01.2025Read More
Webster University Tashkent
Bachelor of Arts from International Relations, Business Administration
Read More