Natalie Peralta
West New York,NJ
Summary
Skilled in creating organized environments and fostering positive relationships, demonstrating a keen attention to detail and a flexible approach to scheduling. Excelled in team collaboration and customer engagement, consistently achieving positive outcomes. Developed adaptability and customer service skills in fast-paced retail environment, with focus on providing excellent customer experiences. Leveraged communication and problem-solving abilities to resolve customer issues and enhance satisfaction. Seeking to transition into new field, bringing strong foundation in teamwork and customer engagement.
Overview
7
7
years of professional experience
Work History
Brand Representative
Hollister Co.
03.2024 - Current
- Aided in floorsets, filled floor, and rang up customers.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
- Provided excellent customer service, resulting in positive feedback and repeat business.
- Enhanced sales performance through effective communication of product features and benefits.
Babysitter
Private Household
03.2018 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
Assistant Caregiver
Grandma's Place
08.2021 - 06.2023
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
Team Member
Party City
06.2021 - 04.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Trained new team members by relaying information on company procedures and safety requirements.
Lab Technician
Smiles + Grins
06.2019 - 09.2020
- Maintained a safe and organized laboratory environment, adhering to strict safety protocols.
- Prepared wax bite-blocks and impression trays for use.
- Improved workflow efficiency by regularly maintaining lab equipment.
Education
Bachelor of Arts - Fashion Design And Merchandising
Montclair State University
Montclair, NJ05-2026
Skills
- Customer Service
- Communication Skills
- Customer Engagement
- Attention to Detail
- Flexible Schedule
Timeline
Brand Representative
Hollister Co.
03.2024 - Current
Assistant Caregiver
Grandma's Place
08.2021 - 06.2023
Team Member
Party City
06.2021 - 04.2022
Lab Technician
Smiles + Grins
06.2019 - 09.2020
Babysitter
Private Household
03.2018 - Current
Bachelor of Arts - Fashion Design And Merchandising
Montclair State University
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