Ruby Rodriguez
Austin,TX
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Confident leader experienced in janitorial work. Motivates, trains and manages team to meet expectations every day. Knowledgeable about chemical handling, safety and cleaning procedures.
Overview
11
11
years of professional experience
Work History
Head Housekeeping Supervisor
Motel 6 Hotel
10.2023 - Current
- Improved employee retention rate through effective training programs and performance evaluations.
- Assisted in budget preparation for the housekeeping department, managing expenses efficiently without compromising service quality.
- Maintained a high standard of cleanliness with thorough supervision of staff''s daily tasks.
- Mentored new hires in proper housekeeping techniques, leading to faster integration into the team and improved performance levels.
- Managed deep-cleaning projects during low occupancy periods to maintain overall upkeep of hotel rooms and common areas effectively.
- Conducted regular performance reviews for housekeeping staff, setting clear expectations and providing constructive feedback to drive professional growth.
Store Manager
7-eleven
03.2014 - 10.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Education
Ged -
Lanier High School
Austin, TXSkills
- Housekeeping knowledge
- Workload prioritization
- Employee Motivation
- Task Delegation
- Strong leadership
- Customer Service
- Cleaning and sanitation
- Customer service-focused
Languages
Spanish
Native or Bilingual
Timeline
Head Housekeeping Supervisor
Motel 6 Hotel
10.2023 - Current
Store Manager
7-eleven
03.2014 - 10.2023
Ged -
Lanier High School
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