Gabriella Quartey
Student
Mount Vernon,NY
Summary
Pragmatic Assistant well-known for being hands-on dynamo with boundless energy to fulfill various tasks. Detailed team player with history excelling in fast-paced environments with little oversight and challenging goals. Offers top technical abilities and relationship-building skills. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Overview
3
3
years of post-secondary education
Work History
Desk Assistant
Westchester Community College- Student Involvment
Valhalla, NY
09.2021 - 12.2021
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Fielded phone calls from clients and provided informative answers to questions.
- Answered incoming calls, processed requests and relayed messages to appropriate personnel.
- Transferred and directed phone calls, guests and mail to correct staff members.
- Attended to office operations and required paperwork.
Internship Student
Westchester Community College Student Support
Valhalla, NY
09.2021 - 12.2021
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Answered incoming telephone calls, took down messages and provided information.
- Sorted and organized files, spreadsheets and reports.
- Interacted with customers by phone, email or in-person to provide information.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Helped with administrative support by managing incoming calls, coordinating files and sorting mail.
Education
Associate of Science - Human Services
Westchester Community College
Valhalla, NY 01.2019 - 12.2021
Skills
Verbal and written communication
Relationship building
Bookkeeping
Mail handling
Multi-line phone proficiency
Sorting and labeling
Timeline
Desk Assistant
Westchester Community College- Student Involvment
09.2021 - 12.2021
Internship Student
Westchester Community College Student Support
09.2021 - 12.2021
Associate of Science - Human Services
Westchester Community College
01.2019 - 12.2021