Brooke Marchini
Bartender
East Stroudsburg,PA
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. I am organized and a skilled multitasker. I have always worked in a "hustling" manor. I have been in customer service industry for a long time and stayed with both places of work for a while. I had the experience to work with co-workers who always felt like family and we took care of clients together. I am currently in school and a mother to a one year old, I will be reliable and ready to work for every shift!
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work History
Bartender
The Upstairs At The Kimberly
New York , New York
04.2016 - 06.2019
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- I would assist running food/beverages to tables if servers were busy.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Polished glassware, bussed bar top and removed debris to keep customer areas clean.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Personal Stylist
Nordstrom
Paramus, NJ
06.2012 - 12.2015
- Consulted with clients to determine style preferences and provide appropriate recommendations for new image.
- Produced partial or complete wardrobe collections to support individual client objectives, spanning, modification to image, altered body style, updated professional appearance or special events.
- Maintained up-to-date knowledge of new fashions by attending industry events and trade shows, monitoring consumer market trends, and regularly reading [Type] magazines.
- Coordinated shopping excursions with clients and hand-selected apparel, footwear, and accessories to complement body style, fashion choice, and overall appearance.
- Handled payment transactions using [Software] to maintain accuracy and payment processes.
- Cultivated lasting relationships with clients through one-on-one interactions in store environment.
Education
Associate of Arts - Studio Arts
Hudson County Community College
Jersey City, NJ 01.2021 - 01.2023
Skills
Organized
Menu memorization
Clear and effective communication
Handling difficult customers
Hospitality service expertise
Sales expertise
Attending multiple customers
Creative mixology
Engaging personality
Cash register operation
Highly reliable
Timeline
Associate of Arts - Studio Arts
Hudson County Community College
01.2021 - 01.2023
Bartender
The Upstairs At The Kimberly
04.2016 - 06.2019
Personal Stylist
Nordstrom
06.2012 - 12.2015