DAVID J. CRUZ III
Orlando,FL
Summary
Results-driven leader adept at developing and driving high-performing teams. Decisive situational leader and strategic planner with a resilient and forward-thinking approach. Ready to bring authentic leadership and experience to a new role at Charter Communications.
Overview
15
15
years of professional experience
Work History
Sales Customer Solutions Specialist
Charter Communications
Lake Mary, FL
01.2026 - Current
- Coordinated team meetings to align efforts and ensure progress towards goals.
- Increase customer retention by effectively addressing concerns and providing tailored solutions.
- Exceeded monthly retention targets by building rapport and trust.
- Increased customer retention by addressing concerns and providing tailored solutions.
- Implemented upselling tactics to retain customers and increase spending.
- Delivered side-by-side coaching to support colleagues in achieving professional growth and performance improvement.
- Demonstrated professionalism while interacting with customers and staff in a fast-paced environment.
- Generated sales opportunities through upselling and cross-selling efforts.
Warehouse Material Handler / Delivery Technician
Binson's Medical Equipment
01.2020 - 2026
- Assisted team members in achieving project goals. Supported collaborative efforts to meet deadlines. Contributed to effective teamwork and communication.
- Identified and located products to streamline inventory management.
- Executed comprehensive inventory entry processes to ensure accurate stock records.
- Executed unloading of freight and received inventory to ensure timely stock availability.
- Facilitated delivery and demonstration of medical equipment to ensure proper usage.
- Facilitated equipment setup and relocation within customer residences.
Groundskeeper
La Familia Landscaping
01.2018 - 01.2020
- Managed upkeep of residential communities and parks.
- Assisted in planting, pruning, and fertilizing plants to enhance landscape health and appearance.
- Ensured compliance with safety protocols while performing grounds maintenance tasks effectively.
- Collaborated with team members to execute landscaping projects efficiently and on schedule.
Social Media Director
Industry Muscle
01.2017 - 01.2018
- Coordinated social media content creation and scheduling while implementing effective online business strategies and managing travel logistics.
- Analyzed market trends and implemented robust social media strategies to boost brand recognition and user engagement.
- Analyzed social media metrics to refine content strategies and improve audience targeting.
- Managed cross-functional teams to execute integrated marketing campaigns across various platforms.
Warehouse Material Handler
Cusano's Cigars
01.2012 - 01.2014
- Executed verification of incoming shipments, maintained accurate inventory records, processed product returns, and coordinated timely deliveries.
- Conducted regular inspections of storage areas to maintain organization and safety standards.
- Assisted in training new staff on equipment usage and safety protocols.
Education
Bachelor of Science - Recording Arts
Full Sail University
Orlando01-2016
Diploma - undefined
Bayshore High School
Bradenton01-2012
Skills
- Sales retention
- Sales performance
- Customer Service
- Strategic Planning
- Problem Solving
- Team collaboration
- Team building
- Leadership
- Leadership skills
- Computer proficiency
- Shipping & Inventory
- Effective communication
Timeline
Sales Customer Solutions Specialist
Charter Communications
01.2026 - Current
Warehouse Material Handler / Delivery Technician
Binson's Medical Equipment
01.2020 - 2026
Groundskeeper
La Familia Landscaping
01.2018 - 01.2020
Social Media Director
Industry Muscle
01.2017 - 01.2018
Warehouse Material Handler
Cusano's Cigars
01.2012 - 01.2014
Diploma - undefined
Bayshore High School
Bachelor of Science - Recording Arts
Full Sail University