Jaqueline Rojas
Surprise,AZ
Summary
Dynamic professional with a strong work ethic and proven ability to enhance customer satisfaction at Home Depot. Skilled in efficient cash handling and inventory management, I excel in training teams and driving sales. Committed to fostering a positive shopping experience while adapting quickly to meet customer needs.
Overview
3
3
years of professional experience
Work History
Pro Services Cashier
Home Depot
02.2024 - Current
- Collaborated with team members to ensure smooth operations during peak hours and special events.
- Improved customer satisfaction by providing efficient and accurate cash handling services.
- Provided a positive shopping experience by engaging with customers in a friendly manner while completing transactions efficiently.
- Participated in store-wide initiatives and meetings to stay informed about company goals, updates, and opportunities for growth within the Pro Services Cashier role.
Merchandising Execution Associate
Home Depot
02.2023 - 02.2024
- Regularly checked top-selling merchandise lists and worked with managers to promote merchandise of interest to optimize sales.
- Worked closely with individual customers to identify unique needs and supply appropriate products.
- Trained and managed merchandising associates to uphold company standards in customer service and product information.
- Monitored inventory changes and ordered replenishments for stock to support customer demand.
Crew Member
McDonald's
09.2022 - 02.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Bachelor of Science - Human Resources Management
Grand Canyon University
Phoenix, AZ09-2024
Associate of Arts -
Estrella Mountains Community College
Avondale, AZ12-2021
High School Diploma -
Desert Edge High School
Goodyear, AZ05-2018
Skills
- Strong work ethic
- Quick learner
- Patience and composure
- Professional attitude
- Provide Coverage for Associate Support Department Supervisor : Use dimension schedule , refill homer panty, and help with major events such as success sharing and inventory
- Advance Development program: learn leadership behaviors, read metrics, and driving a successful business
Timeline
Pro Services Cashier
Home Depot
02.2024 - Current
Merchandising Execution Associate
Home Depot
02.2023 - 02.2024
Crew Member
McDonald's
09.2022 - 02.2023
Bachelor of Science - Human Resources Management
Grand Canyon University
Associate of Arts -
Estrella Mountains Community College
High School Diploma -
Desert Edge High School
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