Kelsey Moschetti
Kittanning,PA
Summary
Ambitious and Forward-thinking Sales Specialist bringing over 22 years of expertise in customer service and leadership. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies.
Overview
14
14
years of professional experience
Work History
Field Generalist
Targeted Construction
Kittanning, PA
05.2022 - Current
- Kept work areas clean and neat to promote efficient operations.
- Delivered high-quality work consistently, exceeding performance objectives regularly.
- Collaborated with cross-functional teams to drive project completion on time and under budget.
Legendary Server/Trainer, Manager-Key Hourly
Texas Roadhouse
Bridgeville, PA
03.2019 - Current
- Analyzed and evaluated training effectiveness and program outcomes.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Onsite Contract Supervisor, FOH Operations Manager
Mag Pitt LLC
Pittsburgh, PA
02.2011 - Current
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Monitored daily cash discrepancies and inventory shrinkage.
- Interacted well with contractors to build connections and nurture relationships using dynamic communication skills.
Shift Lead
Slyfox Brewing Company
Pittsburgh, Pa
03.2022 - 10.2024
- Devised and implemented processes and procedures to streamline operations.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Supported upper management during critical decision-making processes by providing valuable insights based on firsthand experiences from shift operations.
Education
California University of Pennsylvania
California, PASkills
- Creative Problem-Solving
- Team Collaboration
- Motivational Leadership
- Strong in interpersonal and Oral communication
- Adaptability
- Process Improvement
Timeline
Field Generalist
Targeted Construction
05.2022 - Current
Shift Lead
Slyfox Brewing Company
03.2022 - 10.2024
Legendary Server/Trainer, Manager-Key Hourly
Texas Roadhouse
03.2019 - Current
Onsite Contract Supervisor, FOH Operations Manager
Mag Pitt LLC
02.2011 - Current
California University of Pennsylvania