David Gonzalez
Fort Myers,FL
Summary
Hardworking Automotive Professional with over 10 years of experience in the automotive field and over 20 years as an automotive enthusiast, buying, selling and repairing vehicles, eager to use skills gained to obtained an advanced position . Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy and meet business objectives.
Overview
19
19
years of professional experience
Work History
Field Service Manager
Alliance Inspection Management, LLC
Fort Myers, FL
10.2018 - Current
- Daily organize and prioritize field based inspections for completion
- Inspect vehicles for normal wear, search for previous repairs and structural damages
- Estimate collision repair and/or replacement cost using Audatex program
- Enter findings and repair cost via Android device and take images
- Provide customer service to lessee by explaining detailed condition report and answer questions
- Daily average of 10-15 completed inspections
- Thousands of units inspected VW, Audi, Nissan, Infiniti, Lexus, Dodge, Chrysler, Jeep, Kia, Hyundai, Genesis, Jaguar, Land
- Rover, Aston Martin and Avis Rent-A-Car
- Local and long distance driving
- Wholesale inspections for dealers
Off Lease Automotive Inspector
SGS North America Inc
Miami, FL
01.2009 - 04.2018
- Daily organize and prioritize field based inspections for completion
- Inspect vehicles for normal wear, search for previous repairs and structural damages
- Estimate collision repair and/or replacement cost using Mitchell program
- Enter findings and repair cost via tablet and take images
- Provide customer service to lessee by explaining detailed condition report and answer questions
- Daily average of 10-12 completed inspections
- Thousands of units inspected Acura, Honda, VW, Audi, Chrysler, Bentley and Rolls Royce
- Local and long distance driving
- Occasionally sent out of state for field work in less populated areas
- CPO consultant / CDV assessor
- GM, Ford, Honda, BMW, Mini, and Porsche CPO (Certified Pre-owned) consultant / auditor - met with dealer representatives and audit CPO documents(i.e. repair orders, CARFAX),to verify dealer is fulfilling requirements on marketing of CPO vehicles
- Generate report and show findings.
Fields Sales Advisor
Cox Auto Trader
Miami, FL
10.2002 - 12.2008
- Complete daily field appointments
- Communicate with customers on daily basis, build customer retention, familiarize them about product, photograph items
- Upsell customers to larger advertisements to maximize their selling potential
Education
Associate of Arts - General Studies
Miami Dade College
Miami, FLAssociate of Science - Automotive Technology
ATI Career Training Center - Miami
Miami, FL2008
Skills
- Buying & Selling
- Customer Service/Upselling
- Auto Estimating
- Automotive Repair
- Android/IOS
- Troubleshooting
- Training & development (2 years)
- Time management
- Microsoft Windows
- Negotiation
- Ability To Work Without Direct Supervision
- Critical Thinking Skills
Accomplishments
2007 Award for Cox AutoTrader Photographer of the Year
Languages
Spanish
Native or Bilingual
Timeline
Field Service Manager
Alliance Inspection Management, LLC
10.2018 - Current
Off Lease Automotive Inspector
SGS North America Inc
01.2009 - 04.2018
Fields Sales Advisor
Cox Auto Trader
10.2002 - 12.2008
Associate of Arts - General Studies
Miami Dade College
Associate of Science - Automotive Technology
ATI Career Training Center - Miami