Demonstrated expertise in crafting and organizing documents for dissemination to taxpayers and internal IRS personnel
Systematically organized documents to ensure convenient retrieval and examination by fellow IRS colleagues
Received specialized training in utilizing IRS tools to conduct thorough research on sensitive taxpayer information
Demonstrated adherence to strict protocols to safeguard sensitive taxpayer data from unauthorized disclosure
Acquired proficiency in various tasks tailored to meet the diverse needs of different departments
Demonstrated adaptability and flexibility in adjusting to evolving job requirements as a clerk
Acquired valuable experience in effectively communicating with taxpayers over the phone regarding inquiries and concerns regarding correspondence from our department, thereby honing and strengthening my communication skills
Produce Clerk
Smiths Marketplace
01.2020 - 07.2021
As a Produce Clerk, responsible for stocking fresh produce in the department, removing spoiled items, and maintaining a clean and welcoming environment for customers
Regularly engaged in heavy lifting tasks, including carrying large boxes or bags of produce to customers' carts and restocking shelves
Tasked with handling the department's load upon arrival at the store 2-4 times a week, involving lifting boxes weighing upwards of 70 pounds from 20 pallets and organizing them on shelves in the backroom for efficient shelf stocking
Interacted with customers on a daily basis, ensuring they found what they needed and were satisfied with their shopping experience
Proficient in effective communication and meeting customer needs
Courtesy Clerk
Smiths Marketplace
09.2018 - 01.2020
Engaged with customers as a Courtesy Clerk, primarily focusing on conversing with them about their shopping experience while bagging their groceries
Ensured all customers had a pleasant shopping experience through attentive service and positive interactions
Performed additional duties such as cleaning the store, collecting used shopping carts, and restocking unpurchased groceries
Cook/Cashier
The Bird
02.2017 - 09.2018
Prepared and cooked food for customers
Maintained cleanliness in the back area
Handled customer transactions and addressed their needs
Ensured customer satisfaction by fixing orders as necessary and providing assistance
Demonstrated strong communication skills to effectively interact with customers
Education
SFO, BCO, LEO
Weber State University LEA Class 134
Layton, Ut
05-2025
High School Diploma -
Syracuse High
Syracuse, UT
05-2020
Skills
Deadline management
Document review
Verbal Communication
Proficient in tools like Outlook, Word, excel, and Adobe
Trained in the handling and preservation of sensitive information
Able to demonstrate sound judgement even in stressful or challenging situations