Lilian Oyenuga
Katy,TX
Summary
Undergraduate Psychology student with years of experience in fast paced environments that require problem solving and excellent communication skills. Organized and dependable candidate willing to learn and gain more experience in the field of Psychology.
Overview
3
3
years of professional experience
Work History
Server
Atria Senior Living
Katy , Texas
03.2021 - Current
- Cultivated warm relationships with residents.
- Tailored service to the needs of each resident and anticipated their needs.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Maintained cleanliness of dining room and all work areas.
- Asked customers for feedback, solved problems, provided additional items throughout meal.
- Assisted in training new staff members
- Answer phone calls and attended to residents outside of the dining room.
Election Poll Worker
Harris County
Houston , TX
10.2020 - 11.2020
- Attended appropriate training sessions and information briefings.
- Opened and closed polling booths.
- Issued and collected voter ballot papers.
- Answered all question pertaining to the voting process.
- Prepared, cleaned and maintained polling stations.
Team Member
Chic-Fil-A
Katy, TX
01.2019 - 06.2020
- Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
- Promptly resolved customer complaints, escalating major issues to supervisor.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Trained newly hired employees on routine tasks and customer service.
- Maintained a welcoming customer oriented atmosphere
Education
Bachelor of Arts - Psychology
Univesity of Houston
Houston, TX12.2023
Skills
- Personal Service
- Attentive to People
- Elderly Care
- Customer Service and Rapport
- Excellent Written and Verbal Communication
- Event Execution
References
Franklin Ayala
(832) 382-9819
Note: Culinary Director at Atria Senior Living.
Kanisha Ullrich
(281) 541-3303
Note: Kanisha was my previous manager at Atria Senior Living.
Timeline
Server
Atria Senior Living
03.2021 - Current
Election Poll Worker
Harris County
10.2020 - 11.2020
Team Member
Chic-Fil-A
01.2019 - 06.2020
Bachelor of Arts - Psychology
Univesity of Houston
Similar Profiles
Frankie DiazFrankie Diaz
Sales Director at Atria Senior Living/Vitality LivingSales Director at Atria Senior Living/Vitality Living
Jonathan DuncanJonathan Duncan
Waitstaff at Atria Senior LivingWaitstaff at Atria Senior Living
Glynn SpencerGlynn Spencer
Graphics for Lunch Cook at Atria Senior LivingGraphics for Lunch Cook at Atria Senior Living