Lauren Schmitt
Madison,WI
Summary
Organized, dependable and detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Server
Ancho And Agave Mexican Cuisine
Middleton , WI
2023.05 - 2024.01
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Guest & Service Advocate
Target
Fitchburg , WI
2019.11 - 2024.01
- Communicating, organizing, obtaining patience, cooperating, & problem-solving daily skills used.
- First face of Target when guests walk in, my responsibility is to make sure to provide easy and efficient guests experiences.
- Held responsibilities for opening and closing check lanes as well as running the guest service area, this included adapting to needs of guests in person or via phone call to accompany their needs and wants to the best of my abilities.
Host
Hop Haus Brewing Company
Fitchburg , WI
2021.05 - 2021.08
- Friendliness, holding abilities to speak well with others, public speaking skills, & scheduling.
- Responsible for greeting all of those who dined.
- In addition, provided any party with proper seating to their liking and current availability.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Bachelor of Science - Kinesiology
The University of Tennessee - Knoxville
Knoxville, TN05.2024
High School Diploma -
James Madison Memorial High School
06.2020
Skills
- Service Requests
- Customer Service
- Personal Service
- Customer Experience
- Group Reservations Management
- Guest Flow
- Hospitality and Accommodation
- Phone Inquiries
- Guest Relations
Timeline
Server
Ancho And Agave Mexican Cuisine
2023.05 - 2024.01
Host
Hop Haus Brewing Company
2021.05 - 2021.08
Guest & Service Advocate
Target
2019.11 - 2024.01
Bachelor of Science - Kinesiology
The University of Tennessee - Knoxville
High School Diploma -
James Madison Memorial High School
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