Summary
Overview
Work History
Education
Skills
Timeline
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Lauren Schmitt

Madison,WI

Summary

Organized, dependable and detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Server

Ancho And Agave Mexican Cuisine
Middleton, WI
05.2023 - 01.2024
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Guest & Service Advocate

Target
Fitchburg, WI
11.2019 - 01.2024
  • Communicating, organizing, obtaining patience, cooperating, & problem-solving daily skills used.
  • First face of Target when guests walk in, my responsibility is to make sure to provide easy and efficient guests experiences.
  • Held responsibilities for opening and closing check lanes as well as running the guest service area, this included adapting to needs of guests in person or via phone call to accompany their needs and wants to the best of my abilities.

Host

Hop Haus Brewing Company
Fitchburg, WI
05.2021 - 08.2021
  • Friendliness, holding abilities to speak well with others, public speaking skills, & scheduling.
  • Responsible for greeting all of those who dined.
  • In addition, provided any party with proper seating to their liking and current availability.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Education

Bachelor of Science - Kinesiology

The University of Tennessee - Knoxville
Knoxville, TN
05.2024

High School Diploma -

James Madison Memorial High School
06.2020

Skills

  • Service Requests
  • Customer Service
  • Personal Service
  • Customer Experience
  • Group Reservations Management
  • Guest Flow
  • Hospitality and Accommodation
  • Phone Inquiries
  • Guest Relations

Timeline

Server

Ancho And Agave Mexican Cuisine
05.2023 - 01.2024

Host

Hop Haus Brewing Company
05.2021 - 08.2021

Guest & Service Advocate

Target
11.2019 - 01.2024

Bachelor of Science - Kinesiology

The University of Tennessee - Knoxville

High School Diploma -

James Madison Memorial High School

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