Dylan Mcvoid
Internet Technician
Forth Worth ,TX
Summary
I started at starbucks in 2017 and quickly learned how to work fast and efficient. I learned the value to work as a team just to be promoted as a shift manger in 2018. My store manger at the time asked me to help her open a new store in willow park in 2019. In 2021 I wanted to try something new that I would later find out i enjoyed MUCH more then slinging coffee around. BTS. I Learned to splice fiber, run low voltage such as data lines,Install security systems ,speakers, security cameras, hang tvs. Anything to do with smart home i pretty much did.
Overview
5
5
years of professional experience
Work History
Internet Technician
Brodband Telacom Servcies
Aledo, TX
09.2021 - Current
- Presented usage findings to third-party service vendors, suggesting improvements to better handle usage fluctuations.
- Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
Shift Manger
Starbucks
Willow Park, Texas
12.2019 - 09.2021
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
Barista
Starbucks
Weatherford, TX
09.2017 - 12.2019
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
home theather
Best Buy
Weatherford, TX
09.2018 - 12.2018
- Increased numbers in all statistical categories on consistent basis.
- Stayed up to date on new products, promotions and trends to maximize effectiveness.
- Strengthened team operations and drove positive results in revenue and net operating profit.
- Provided world-class shopping experience to every guest.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Education
High School Diploma -
Penfoster
Arizona05.2019
Skills
- Power Tool Operation
- Low-Voltage Cabling
- Wiring Installation
- Data Connectivity
- Service Quality
- Antenna Installation
Timeline
Internet Technician
Brodband Telacom Servcies
09.2021 - Current
Shift Manger
Starbucks
12.2019 - 09.2021
home theather
Best Buy
09.2018 - 12.2018
Barista
Starbucks
09.2017 - 12.2019
High School Diploma -
Penfoster
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