Ashton Love
Tallahassee,FL
Summary
Dynamic leader with a proven track record at Backwoods Crossing eager to extend skill set to enhance future opportunities. Excelled in staff training, problem-solving, and boosting team performance. Skilled in customer relationship management and high-volume operations.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Manager/ Bartender/Catering Assistant
Backwoods Crossing
02.2020 - Current
- Maintained operational efficiency while overseeing food service as manager.
- Enhanced customer satisfaction by resolving disputes, maintaining open lines of communication, and ensuring high-quality service.
- Cross-trained existing employees to maximize team performance.
- Performed opening and closing duties, printing sales reports, preparing cash drawers, and taking inventory in high volume bar setting.
- Collaborated with team members to execute seamless catering events.
Manager/Bartender
Backwoods Bistro
05.2012 - 01.2020
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Established team priorities, maintained schedules and monitored performance.
- Demonstrated exceptional ability in food handling and maintaining high standards of guest service at the bar.
Medical Receptionist
Capital Veterinary Specialists
06.2017 - 02.2018
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Managed and processed financial transactions with accuracy
- Maintain composure during emergency situations to ensure efficient handling
Server/Restaurant Hostess
Chili's Bar and Grill
09.2011 - 05.2012
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and positive guest experiences.
Lead Server/Hostess
Catfish Pad
09.2011 - 03.2012
- Streamlined customer flow and delegated tasks effectively to staff members
- Operated cash register for cash, check, and credit card transactions with accuracy.
- Maintained clean and organized dining area to create pleasant and welcoming atmosphere for customers.
Food Prep/Customer Service Cashier
Firehouse Subs
05.2011 - 03.2012
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Prepared customer orders and accurately handled payment transactions.
Receptionist/Office Assistant
Eli Robert & Sons
05.2010 - 05.2011
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
- Managed invoice organization, data input, and provided assistance in handling administrative duties for the accountant
- Kept reception area clean and neat to give visitors positive first impression.
Bookkeeping Administrative Assistant
American Pump
06.2010 - 12.2010
- Supported Bookkeeper by handling administrative duties and maintaining an organized filing system.
- Improved financial accuracy by maintaining organized and up-to-date financial records.
- Maintained strict confidentiality with sensitive financial information, upholding ethical standards in all professional interactions.
Hostess
Rays Steel City Saloon
08.2009 - 01.2010
- Demonstrated strong multitasking skills, such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Facilitated clear communication between staff members by providing information on customer orders, seating arrangements, and cash handling.
Education
High School Diploma -
Sail High School
Tallahassee, FL05.2010
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Managing Operations and Efficiency
Certification
ServSafe Certified 6/23
Timeline
Manager/ Bartender/Catering Assistant
Backwoods Crossing
02.2020 - Current
Medical Receptionist
Capital Veterinary Specialists
06.2017 - 02.2018
Manager/Bartender
Backwoods Bistro
05.2012 - 01.2020
Server/Restaurant Hostess
Chili's Bar and Grill
09.2011 - 05.2012
Lead Server/Hostess
Catfish Pad
09.2011 - 03.2012
Food Prep/Customer Service Cashier
Firehouse Subs
05.2011 - 03.2012
Bookkeeping Administrative Assistant
American Pump
06.2010 - 12.2010
Receptionist/Office Assistant
Eli Robert & Sons
05.2010 - 05.2011
Hostess
Rays Steel City Saloon
08.2009 - 01.2010
High School Diploma -
Sail High School
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