Crystal Payne
Fayetteville,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
VA CLAIM CONSULTING
Veterans Guardian
06.2021 - 07.2023
- Increased customer satisfaction by efficiently managing and resolving insurance claims.
- Processed claims for accurate results, ensuring timely payments to policyholders.
- Improved claim resolution times with thorough investigation and communication with involved parties.
- Managed a high-volume workload, prioritizing tasks for efficient claim processing.
- Assisted customers throughout the entire claims process – from filing initial reports through final settlement negotiations – ensuring seamless experiences at all stages.
- Responded to inquiries by answering questions, providing information and directing customers to appropriate resources.
- Verified client information by analyzing existing evidence on file.
Education
06.2000
Skills
- [Type] Software Proficiency
- Organization and Time Management
- Written Communication
- First Aid/CPR
- Self-Motivated
- Good Telephone Etiquette
Timeline
VA CLAIM CONSULTING - Veterans Guardian
06.2021 - 07.2023
Douglas Byrd High School - ,
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