Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Shenika Martin

Charlotte,NC

Summary

Healthcare professional with 10 years in the healthcare field. Excellent customer service skills, and computer skills.

High-functionin Patient Service Coordinator with successful background in Health Care. Encourages positive patient experiences through excellent customer service and quality patient care. Coordinates clerical activities to support healthcare team by expertly facilitating patient scheduling, registration and insurance verification procedures.

Overview

16
16
years of professional experience
1
1
year of post-secondary education
7
7
Certifications

Work History

Patient Service Coordinator Lead

Novant Health
Charlotte, NC

Patient service Coordinator

  • Lead duties include greeting patients verifying insurance information and collecting applicable co-payments.Patient Service Coordinator also answer phone lines and triage patient calls.

Live Answer Coordinator

Carolinas HealthCare System
Charlotte, NC
11.2012 - 10.2019
  • Schedule appointments verify information
  • Prescription refills
  • Send messages to correct location
  • Update charts

Health Care Specialist

Carolinas Medical center Mercy
Charlotte, NC
07.2008 - 11.2012
  • Provides patients personal hygiene, Provide activities for daily living, Maintain patient stability by checking vital signs, recording intake and out take.

Receiving Specialist

Target
Charlotte, NC
09.2003 - 05.2008
  • Verify, sign and sign and update vendors shipments received at the store
  • Process transfers through the inventor Systems Maintain POS integrity through inventory adjustments .Maintain all vendor direct shipment files computer proficiency, logistic software, inventory management systems

Education

Certificate nursing assistant - undefined

Carolinas College of Health and Science
07.2008 - 08.2008

Certificate - Nursing Assistant

Carolina Health And Science
Charlotte, NC
10.1987 - 06.1988

Skills

computer proficiency, logistic software, inventory management systemsundefined

Certification

HIPAA (9 years)

Additional Information

  • Willing to relocate: Anywhere, Authorized to work in the US for any employer

Timeline

Live Answer Coordinator

Carolinas HealthCare System
11.2012 - 10.2019

Health Care Specialist

Carolinas Medical center Mercy
07.2008 - 11.2012

Certificate nursing assistant - undefined

Carolinas College of Health and Science
07.2008 - 08.2008

Receiving Specialist

Target
09.2003 - 05.2008

Certificate - Nursing Assistant

Carolina Health And Science
10.1987 - 06.1988

Patient Service Coordinator Lead

Novant Health

Patient service Coordinator

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Shenika Martin