Summary
Overview
Work History
Education
Skills
Timeline
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Destiny McDonald

Knightdale,NC

Summary

Organized Receptionist known for productive and efficient task completion. Specialize in effective communication, time management, and customer service skills. Excel in environments requiring ability to manage multiple tasks simultaneously and interact with people from diverse backgrounds. Use empathy, patience, and positivity to enhance workplace atmosphere and client satisfaction.

Overview

7
7
years of professional experience

Work History

Receptionist

UNC HEALTH
08.2022 - 08.2025
  • Detailed oriented and compassionate medical receptionist with over 3 years of experience in fast-paced clinical environment. Skilled in scheduling, verifying insurance, managing front desk operations and providing excellent patient service. Proficient in EMR systems including Epic. Committed to maintain confidentiality and a smooth office workflow incompliance with HIPAA.

Sales Associate

Apple
02.2020 - 07.2022
  • As a retail sale associate I assisted guests with tech and electronics purchases, specializing in Apple products. Delivered top-tier service in a high-volume retail environment.

Nanny
06.2018 - 01.2020
  • I was a Full time Nanny caring for children in the family home ages infants-toddlers. My job as nanny was teaching the children learning activities throughout the day and also being a family assistant for the parents. Skilled in scheduling, travel coordination, errands, while maintaining a nurturing environment for the children.

Education

High School Diploma -

Enloe Magnet High School
Raleigh, NC
06-2018

Skills

  • CPR/First aid certified
  • Calendar and schedule management
  • Tech-savvy
  • Active listening and Communication
  • Patient check in/Check out
  • Billing and Copay collections

Timeline

Receptionist

UNC HEALTH
08.2022 - 08.2025

Sales Associate

Apple
02.2020 - 07.2022

Nanny
06.2018 - 01.2020

High School Diploma -

Enloe Magnet High School
Destiny McDonald