Summary
Overview
Work History
Education
Skills
Timeline
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Timothy McGainey

New Milford

Summary

I am a helpful professional and a valuable team player with prior experience in customer service and servicing pools. I am eager to learn more in the plumbing industry and work hard for a company that is willing to teach me new skills along the way. My goal is to find longevity within a company as I explore a trade, and help provide quality service to customers along the way.

Overview

5
5
years of professional experience

Work History

Pool Technician

Distinctive Swimming Pools
04.2024 - Current
  • Obtain water readings and adjust water chemistry to keep pool clean and sanitized.
  • Provide exceptional customer service by effectively communicating with clients regarding their pool care needs and expectations.
  • Improve pool water quality by conducting regular chemical testing and adjusting treatment levels accordingly.
  • Test and balance pool water to maintain safe and healthy swimming environment.
  • Vacuum pools to remove dirt, debris and contaminants at bottom of pool.
  • Service water lines with cracks and leaks.

Delivery Driver

Amazon
01.2023 - 04.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Loaded truck and properly secured items to prevent damage for deliveries.

Patient Service Representative

Premier Dental of Connecticut
09.2022 - 12.2022
  • Greeted patients upon arrival and directed them to the appropriate area.
  • Provided customer service by answering patient questions and addressing concerns.
  • Verified insurance information, collected payments, and scheduled appointments.
  • Answered incoming calls in a professional manner.

Mobile Expert / Retail Assistant Manager

T-Mobile
09.2021 - 09.2022
  • Took inventory of phones, watches, tablets, etc.
  • Sold phones, watches, tablets, and service.
  • Provided upgrades and added lines and insurance to customers accounts.
  • Generated product interest through creative marketing campaigns.
  • Maintained a comprehensive understanding of the latest industry trends, products, and technologies to stay ahead of competitors.
  • Exceeded assigned sales targets consistently by building rapport with customers and identifying upselling opportunities.
  • Provided mobile device demonstrations to potential customers.
  • Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.

Baker

Cheesecake Factory
09.2019 - 09.2021
  • Cleaned and organized the bakery before opening and after closing.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Operated cash registers and processed payments accurately.
  • Maintained and took an accurate inventory of baking supplies and ingredients.
  • Measured out ingredients accurately to ensure consistent product quality.
  • Decorated cakes with icing, sprinkles, and other edible decorations.

Education

New Milford High School
New Milford, CT
06.2019

Skills

  • Quick Learner
  • Team Player
  • Attention To Detail
  • Customer Service Skills
  • Punctual
  • Pump Maintenance
  • Algae Treatment
  • Pool Cover Installation
  • Chlorine Handling
  • Filter Maintenance
  • Water Testing
  • Safety Procedures

Timeline

Pool Technician

Distinctive Swimming Pools
04.2024 - Current

Delivery Driver

Amazon
01.2023 - 04.2024

Patient Service Representative

Premier Dental of Connecticut
09.2022 - 12.2022

Mobile Expert / Retail Assistant Manager

T-Mobile
09.2021 - 09.2022

Baker

Cheesecake Factory
09.2019 - 09.2021

New Milford High School

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Timothy McGainey