Sandra Cervera
Elko,NV
Summary
- I'm looking to join an exciting new career. I would love to join a team which will utilize my experience and where i can learn new skills. I am Dependable, hardworking, efficient and highly reliable. Determined to excel, and willing to take on new challenges and responsibilities.
Overview
14
14
years of professional experience
Work History
Medical Assistant
Simon Family Medicine
Elko, NV
11.2019 - Current
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
Operations Director
A Plus Total Care
Elko, NV
08.2015 - 08.2019
- Ensured employees are following company protocols and policies consistent with goals and values of the clinic
- Schedule all office staff and handled time off request
- Roomed patients obtain vitals and medical history
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives
- Conducted annual performance evaluations of office staff to monitor progress and productivity and recommend promotions, corrective or disciplinary actions.
- Evaluated and identified ineffective workflow processes, implements solutions to improve productivity and personnel performance.
- Trained all new hires on Clia waived testing
- Ordered all medical supplies and maintained track of inventory
- Ordered medication for in house dispensing and maintained track of inventory and invoices
- Responsible for handling all state and pharmaceutical inspections
- Performed biweekly scenarios with providers and staff
- Coordinated office meetings
- Established and implement goals and objectives with staff
- Performed chart audits and spot checks
- Interviewed all potential candidates
Medical Assistant
American reproductive centers
Palm Springs, CA
01.2013 - 08.2015
- Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files
- Assisted physicians as main scrub tech for surgical procedures, including but not limited egg retrievals, hysteroscopy , embryo transfers and D&C
- Performed blood draws and injections
- Performed medication and injection teaching with patients
- Assisted with saline infusion sonograms
- Called patients with lab results
- Called in and refilled prescriptions
- Sterilization of surgical instruments
Medical Assistant
MSLA
Palm Springs, CA
01.2010 - 01.2012
- Vital Signs (bp,wt,ht,snellen)
- Phlebotomy
- Pulmonary function test
- Rooming patients
- Checking patients in and out
- Preparing medical record and patient charts
- Answering phone calls
- Faxing/coping
- Stocking rooms
- Inventory
- Translating
Medical Assistant Intern
Desert Oasis OB/GYN
Palm springs, CA
01.2009 - 01.2010
- Greet patients, rooming patients
- Taking vitals
- Urinalysis
- Administering injections
- Assisted with tray set-up for pap smears and minor in office procedures
- Staple removals
Sales Associate
Kohls
Palm Desert, CA
01.2008 - 01.2009
- Sales floor
- Organized floor merchandise
- Priced new items and Greeted customers
- Answered any customer questions and always demonstrated excellent customer service
Cashier
Rite Aid
Palm springs, CA
01.2006 - 01.2007
- Count money drawer and balance money
- Apply coupons to customers transactions
- Price and update new sales
- Returns
- Stock
- Condense merchandise
Education
Medical Assistant -
Kaplan College
Palm Springs, CAHigh School Diploma -
Palm Springs High School
Palm Springs, CASkills
- Compassionate, committed to helping others
- Team work orientated
- Bilingual
- Fast learner
- Problem Solving
- Company Leadership
- Organizational Development
- Operations Management
- Improving Organizational Standards
- Employee Feedback and Recognition
- Issue and Complaint Resolution
- Calm and Professional Under Pressure
- Multitasking and Prioritization
- Time Management
Affiliations
Employee of the year 2016 and 2018
Multiple Employee of the quarter awards
Languages
Bilingual (English/Spanish)
Timeline
Medical Assistant
Simon Family Medicine
11.2019 - Current
Operations Director
A Plus Total Care
08.2015 - 08.2019
Medical Assistant
American reproductive centers
01.2013 - 08.2015
Medical Assistant
MSLA
01.2010 - 01.2012
Medical Assistant Intern
Desert Oasis OB/GYN
01.2009 - 01.2010
Sales Associate
Kohls
01.2008 - 01.2009
Cashier
Rite Aid
01.2006 - 01.2007
Medical Assistant -
Kaplan College
High School Diploma -
Palm Springs High School