Fatima Jallali
Shopper
Manassas,VA
Summary
Hardworking Full Service Shopper bringing expert shopping and time management abilities. Delights customers by locating desired items quickly and consistently meeting delivery schedules. Recognized for excellent service. Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
1
1
Language
Work History
Instacart Shopper
Instacart
Manssas Park, VA
01.2019 - 01.2022
- Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Tendered customer orders at point-of-sale using payment information provided and activated any customer rewards accounts for best price availability.
- Loaded and unloaded orders at customer's homes or locations.
- Worked productively with customers to meet order requirements and service expectations.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Nanny and Babysitter
Care.com
Falls Church, VA
09.2014 - 06.2018
- Prepared healthy, age-appropriate snacks and meals.
- Assisted children with homework assignments and special projects across different subjects.
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
- Offered age-appropriate, fun and educational activities for children ranging in age from six weeks to sixth grade.
- Communicated positively with children and guardians.
- Played games, worked on puzzles and read books to young children.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Taught children to organize toys, wash hands and share by leading by example.
- Monitored children's play activities to verify safety.
Housekeeper
Hayat Regency Hotel
Crystal City, VA
02.2008 - 03.2009
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Worked on cleaning team to service hotels, offices and other commercial buildings.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
Education
High School Diploma -
Morocco
Morocco 09.1997 - 06.1998
Skills
Cash Handling
Store opening and closing
Timeline
Instacart Shopper
Instacart
01.2019 - 01.2022
Nanny and Babysitter
Care.com
09.2014 - 06.2018
Housekeeper
Hayat Regency Hotel
02.2008 - 03.2009
High School Diploma -
Morocco
09.1997 - 06.1998