ARIANA HICKS
CLEVELAND
Summary
Experienced in different fields. My main strength is customer service. Providing people what they are looking for is something i like accomplishing. Skilled Data Entry Operator with 3 years of experience in data processing. Focused on maintaining high-quality data and improving performance standards. Prioritizes professionalism, organization and efficiency.
Overview
5
5
years of professional experience
Work History
Server
Bar Louie
09.2023 - 06.2024
- Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required
- Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom
- Remove dishes and glasses from tables or counters, take them to kitchen for cleaning
- Present menus to patrons and answer questions about menu items, making recommendations upon request
- Prepare tables for meals, including setting up items such as linens, silverware, and glassware
- Escort customers to their tables
- Collect payments from customers.
Intake Specialist
The Spitz Law Firm
02.2023 - 09.2023
- Collaborated with attorneys on a variety of legal matters such as client intake, case summaries, and document preparation
- Assisted in the development and implementation of a new patient intake process that reduced wait times by X%.
- Answered inbound calls while maintaining great customer service
- Assisted clients with complex situations by providing clear guidance on the intake process and available services, resulting in increased understanding and engagement.
Data Entry Typist
Conduent
06.2022 - 02.2023
- Performed data entry of customer information into database system
- Transferred data from hard copies to digital databases, organizing information in new formats
- Developed processes to improve efficiency and accuracy when inputting new information
- Collected and organized information for entry, prioritizing entries to increase efficiency.
- Provided manual meta-data indexing from digital documents. Provided quality control of documents converted to digital format
- Streamlined data entry processes for improved speed and precision in task completion.
Data Entry Specialist
Staffing Solutions
01.2022 - 06.2022
- Performed data entry tasks including keying in numerical or alphanumerical information from source documents into databases
- Transferred completed work to managers for review and approval
- Documented data entry completions in corresponding logbooks
- Created reports and audited charts to maintain concise records
- Gathered and documented statistical information to generate reports.
- Provided high-speed manual key data entry and verification from incoming digital images
Cashier
TJX Companies
02.2019 - 01.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
- Issued receipts, refunds, credits or change due to customers
- Processed returns and exchanges of merchandise in accordance with store policies
- Provided excellent customer service while promoting loyalty programs to increase sales potential
- Performed other duties as assigned by management.
- Performed inventory control, such as counting, and stocking merchandise for third shift
Education
Cleveland State University
Cleveland, OH04.2026
Skills
- English
- Fast Typing Speed
- Independent worker
- Office Administration
- Data Processing
- Document Scanning
Timeline
Server
Bar Louie
09.2023 - 06.2024
Intake Specialist
The Spitz Law Firm
02.2023 - 09.2023
Data Entry Typist
Conduent
06.2022 - 02.2023
Data Entry Specialist
Staffing Solutions
01.2022 - 06.2022
Cashier
TJX Companies
02.2019 - 01.2022
Cleveland State University