Nicole DeHaarte

· Immediately responds to referral notifications, rapid on-site identification and clinical/social evaluation of potential donors and participates in the discussion of authorization by donor designation, supports and educates the potential donor’s authorizing party regarding donation options.

· Routinely perform reviews, analyze, and interpret medical data to determine medical suitability and coordination of the donation process and documentation per OPO/Tissue Bank Partner.

· Completes accurate and timely documentation of donor-related activities in computerized confidential donor record and forms according to established policies and procedures.

· Supports families of potential organ donors as needed to complete chart documentation as well as assess and identify families with needed services and resources.

· Adheres to and maintains current donor family services policies and procedures. In collaboration with the OPO Policy and Procedure Committee, ensures practice reflects policy.

· Proficient use of iTransplant, and EMR documentation and interact with all referring institutions and maintains appropriate documentation of Per protocol, communicates with the referring hospital healthcare professionals, administrator on-call, and triage coordinator as appropriate and according to established policies and procedures

· Stay current in transplant related trends through pursuit of educational opportunities and participation in UNOS

-Assess skill gaps for employees in training department and developed training courses to meet
identified needs.

-Select and write appropriate curriculum for specific course topics.

-Collaborate with company leaders and department managers to determine training needs.

-Update employees with latest policies, procedures and compliance standards.

-Integrate technology resources into courses to diversify instruction.

-Organize and edit training manuals, multimedia visual aids and other educational material

-Oversee and optimize consultants work performance by performing cross training exercises, coaching and facilitating communication for increased work efficiency

- Evaluate success of training programs and recommended improvements to upper management to
enhance effectiveness.