ALEXIS YANCY
Southfield
Summary
Experienced Donation & Transplant Operations Professional with over 10 years of acute-care clinical experience across ICU, Emergency Medicine, Labor & Delivery, and Surgical Services. Proven expertise in donor referral triage, medical evaluation, hospital coordination, and donor family support within high-acuity environments. Adept at managing complex cases, ensuring regulatory compliance, and collaborating with multidisciplinary teams to maximize organ and tissue donation outcomes.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Donation Coordinator / Donation Services Specialist
Iowa Donor Network
Altoona
08.2025 - Current
- Triaged and vented and non-vented donor referrals and completed medical evaluations for organ and eye donation.
- Reviewed organ/Tissue charts and collaborated with clinical staff to determine donor suitability and medical management.
- Communicated with hospital staff, physicians, donor families, and partner agencies to support donation opportunities.
- Documented referral and case data to support quality assurance and process improvement initiatives.
- Utilized iTransplant, DonorNet, and secure databases to facilitate donor family-recipient correspondence.
- Maintained accurate records of donor interactions and consent forms.
- Expertise in communicating in difficult situations and building relationships with patients and their families similar to counseling or patient relations
- Determines family dynamics and assesses the family’s understanding of the patient’s prognosis when appropriate to initiate the donation discussion
- Initiates the donation discussion and authorization process for potential organ and tissue donor families prior to, during and after death declaration
- Provides families with the detailed information required to give legal informed authorization for anatomical donation
Donation Coordinator
Eversight Michigan
Ann Arbor
06.2024 - 03.2025
- Coordinated recovery logistics and dispatch operations for tissue and eye donation cases.
- Screened donor medical and social histories to support suitability determinations.
- Managed high-volume inbound calls in a fast-paced, on-call environment.
- Maintained HIPAA-compliant donor documentation and accurate case records.
- Collaborated with recovery teams and partner facilities to support timely donation outcomes.
Patient Navigator / Patient Care Technician
St. John Ascension Providence Park
02.2014 - 06.2024
- Provided direct patient care across ICU, Emergency Medicine, Labor & Delivery, and Surgical Services.
- Coordinated procedures and scheduling across multiple hospital departments.
- Oversaw patient records, consents, pre-authorizations, and bereavement documentation.
- Facilitated placental tissue donation recovery by coordinating logistics with surgical teams.
- Monitored vital signs and communicated clinical changes to nursing staff.
- Scheduled appointments and follow-ups for patient consultations.
- Provided emotional support to patients and their families during treatment.
- Maintained accurate records of patient interactions and outcomes in electronic health record systems.
- Collaborated with medical professionals to ensure timely access to appropriate services.
Education
Associate of Science - Surgical Technologist
Schoolcraft College
Livonia, MI 09.2021 - 02.2026
Skills
- Donor Referral Triage & Medical Evaluation
- Organ & Tissue Donation Coordination
- Acute-Care Clinical Support (ICU, ED, L&D;, Surgical Services)
- Hospital & Physician Collaboration
- Donor Family Communication & Aftercare
- EMR / EHR Documentation & Accuracy
- Regulatory Compliance (HIPAA, QA)
- On-Call & Crisis Coordination
- Multidisciplinary Workflow Coordination
- ITransplant & DonorNet Systems
- Microsoft Office (Excel, Outlook, Word)
Additional Qualifications
- 10+ years of acute-care clinical experience supporting ICU, Emergency Department, Labor & Delivery, and Surgical Services.
- Strong ability to triage, prioritize, and manage cases independently in high-pressure environments.
- Extensive experience in donor coordination workflows, allocation processes, and hospital collaboration.
Timeline
Donation Coordinator / Donation Services Specialist
Iowa Donor Network
08.2025 - Current
Donation Coordinator
Eversight Michigan
06.2024 - 03.2025
Associate of Science - Surgical Technologist
Schoolcraft College
09.2021 - 02.2026
Patient Navigator / Patient Care Technician
St. John Ascension Providence Park
02.2014 - 06.2024