Fred Martinez Jr
Entry Level IT Specialist
San Antonio,TX
Summary
Practiced troubleshooter with excellent diagnostics and repair abilities, strong attention to detail and methodical approach. Boosts system performance by thoroughly evaluating and correcting different hardware and software issues. Analytical thinker accustomed to quickly and accurately diagnosing and repairing technical issues.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Professional Driver
J.B. Hunt
San Antonio, TX
10.2020 - Current
- Safely secure Box/Pipe load
- Eliver load safely to customer location
- Aintain accurate logs
- Ollow all FMCSA guidelines
Professional Driver
Steven's Transport
Mesquite, Texas
08.2019 - 08.2020
- Picked up loads and secured properly to maintain safety and avoid damaging products.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
Back of House Cook
Outback Steakhouse
San Antonio, Texas
09.2018 - 08.2019
- Prepared food items such as meats, poultry and fish for frying purposes.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Technical Support
Spectrum
San Antonio, Texas
06.2018 - 08.2018
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Collaborated with colleagues in both domestic and international support facilities.
- Assisted customers with product selection based on stated needs, proposed use and budget.
Education
Associate of Science - Computer Science
Northwest Vista College
08.2015 - 05.2018
Skills
Safety and compliance
Documentation skills
Software diagnosis
Desktop support
Technical issues analysis
Backup and recovery
Operating system management
Hardware upgrades
Customer service expert
Technical Support
Windows 10
TCP/IP
Troubleshooter
Certification
Comptia A+
Timeline
Comptia A+
01-2022
Professional Driver
J.B. Hunt
10.2020 - Current
Professional Driver
Steven's Transport
08.2019 - 08.2020
Back of House Cook
Outback Steakhouse
09.2018 - 08.2019
Technical Support
Spectrum
06.2018 - 08.2018
Associate of Science - Computer Science
Northwest Vista College
08.2015 - 05.2018