LYSABAD BO
Lowell,MA
Summary
Dynamic, confident, and results-driven Sales Manager 14 years of success in growth and revenue Exceed Company-established quotas Secured Customer Loyalty Deliver Consistent Results Goal-Oriented Mindset.
Results-driven Store Sales Manager accustomed to overseeing operations with strong attention to detail. History of meeting demanding group objectives through employee training, motivation and performance management. Working knowledge of optimal practices and safety behaviors for Retail and Sales Management, Customer servies and Sales, Retail Merchandising.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Style Team Lead
Target Inc.
Lowell, MA
08.2021 - 03.2022
- Coached team members (10-15) in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Visual Merchandiser
Target Inc.
Lowell, MA
05.2020 - 08.2021
- Managed aesthetically pleasing displays to showcase company products and increase sales.
- Monitored and replenished display inventory and restructured according to available stock.
- Enhanced overall store appearance by applying careful consideration to product and display locations. Double digits gains/comp. from Originated Sales in Multiple Departments. +10% in Mens, +30% and rising for YC, Juniors.
- Created interior displays to promote products in alignment with corporate sales objectives.
- Promoted seasonal products and trends to move stock and prepare for incoming inventory.
- Educated staff about coordinating clothing racks and related displays to boost effectiveness of promotions.
STORE MANAGER
ZUMIEZ INC
Burlington, MA
01.2014 - 01.2020
- Manage 15 member team -Coordinated skate competition events with Converse -Responsible for merchandising, freight, operational planning management and store level financials -Organize and implement marketing, sales campaigns, and promotions -Payroll Management -LP Management -Team Development and Training Programs
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed inventory control, cash control and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
STORE MANAGER
DELIAS INC
Peabody, MA
01.2008 - 01.2013
- Organized and managed Fashion Shows for seasonal wear -Hired and Trained all new employees -LP Management
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback. 12-15 Sales Associates Year Round, up to 22 Sales Associates during Peak and Holidays.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Approved regular payroll submissions for employees.
Education
Associates Degree - Fashion and Merchandising
Middlesex Community College
Bedford, MA01.
Skills
- Production monitoring
- Workplace safety
- Resource Allocation
- Quality control
- Employee Evaluation
- Staff education and training
Accomplishments
- LEVEL 1-4 RETAILER DEVELOPMENT CERTIFICATION-REPS-Build Depth
- NOTABLE ACHIEVEMENTS-Awarded Store manager of the year 3 consecutive years (2016-2018)
- District Depth Award in 2017
- Appointed District SNOW point person for Metro Boston
- Shrink percentage at 1.03% compared to company standard of 1.4%-Zumiez Store Ranked #1 in sales gain for 2016
Certification
Food Manager Certification -StateFoodSafety (Food Safety Training & Certification) -Accreditted by the American National Standards Institute (ANSI)
Languages
Khmer
Native or Bilingual
Timeline
Style Team Lead
Target Inc.
08.2021 - 03.2022
Visual Merchandiser
Target Inc.
05.2020 - 08.2021
STORE MANAGER
ZUMIEZ INC
01.2014 - 01.2020
STORE MANAGER
DELIAS INC
01.2008 - 01.2013
Associates Degree - Fashion and Merchandising
Middlesex Community College