VERONICA HERNANDEZ
Rockford,IL
Summary
Focused individual knowledgeable about devising innovative solutions to diverse business concerns and goals. Strive to be organized and dependable candidate that's successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Consider to be strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature. All in all, a well rounded individual with the ambition to new learnings.
Overview
3
3
years of professional experience
Work History
Freight Broker/Driver Manager
Meiborg Brothers
Rockford, IL
03.2021 - 04.2022
- Coordinated with drivers to organize timely pickup and delivery.
- Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
- Addressed driver communications and provided required data to drivers.
- Implemented and supported company quality and safety improvement efforts.
- Negotiated rates as well as built relationships with brokers and carriers. Dealt with accessorial charges, BOLs'/POD's, Dispatch and load-planning.
- Proficient in load building, scheduling, customer service, loadboards. Load selling and tracking as well as maintained call metrics.
- Experienced with Excel-spreadsheets, TMS, and Tracking systems/programs.
- Knowledgeable with accounts receivable, Hubtran, invoices and claims.
Dispatcher
Kingdom Transportation LLC
Rockford, IL
11.2020 - 03.2021
- Directed dispatching, routing and tracking of fleet vehicles.
- Maintained updated and detailed records of calls in physical and electronic database.
- Closely monitored dispatch board to triage and prioritize daily calls.
- Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Monitored flow of paperwork and directed information to appropriate departments.
- Received new orders, prepared documentation and assigned personnel.
Medical Assistant
Westgate Family Medicine
St.Charles, IL
05.2016 - 01.2018
- Answering telephones, greeting patients, updating and filing patients’ medical records, filling out insurance forms, handling correspondence, scheduling appointments, arranging for hospital admission and laboratory services, and handling billing, injections.
Tire Technician/ Desk Associate
Sam’s Club
Fairbanks, AK
01.2013
- Repair and replace tires and batteries
- Inventory and customer service
- Tire, battery, and auto part sales and position heavily weighted in clerical work, documentation, answering phones, and customer care.
Medical Assistant
Pinnacle Staffing Resources LLC
Plainfield, IL
01.2010
- Preparing exam rooms, setting up for procedures, performed lab work
Medical Assistant extern
Take Care Health Clinic
, IL
- 2010
- Interviewing patients to obtain medical information and history and other specific information
- Scheduling appointments and translating for Spanish speaking patients.
Education
Transportation Training Group
Kewanee, IL 02.2021
Medical Assistant Certification - Medical Assisting
Everest College - Chicago
Aurora, IL02.2010
High School Diploma -
South Elgin High School
South Elgin, IL03.2008
Skills
- Multi-Line Telephone System Operation
- Problem Anticipation and Resolution
- Transcription and Dictation
- Employee Training
- Workload Delegation
- Verbal and Written Communication
- Transportation and Logistics Coordination
- Fleet / Trucking Dispatching
- Customer Service
- Mathematical Calculation and Reasoning
- Interdepartmental Collaboration
- Sales and Marketing Collaboration
- Administrative Management
- Cost and Benefit Analysis
- Transportation Management
- Computer Networking
- Email Communication
References
Available upon request.
Languages
Spanish
Native or Bilingual
Timeline
Freight Broker/Driver Manager
Meiborg Brothers
03.2021 - 04.2022
Dispatcher
Kingdom Transportation LLC
11.2020 - 03.2021
Medical Assistant
Westgate Family Medicine
05.2016 - 01.2018
Tire Technician/ Desk Associate
Sam’s Club
01.2013
Medical Assistant
Pinnacle Staffing Resources LLC
01.2010
Transportation Training Group
Medical Assistant Certification - Medical Assisting
Everest College - Chicago
High School Diploma -
South Elgin High School
Medical Assistant extern
Take Care Health Clinic
Similar Profiles
David SchultzeDavid Schultze
Class A CDL Driver at Meiborg BrothersClass A CDL Driver at Meiborg Brothers
Aaron WolfAaron Wolf
Diesel Technician at Meiborg BrothersDiesel Technician at Meiborg Brothers
Daniel PadgettDaniel Padgett
Professional OTR Truck Driver at Meiborg Brothers Inc.Professional OTR Truck Driver at Meiborg Brothers Inc.