MARK TROUT
Aliso Viejo,CA
Summary
Enthusiastic Engineer eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Installation, Deployment and training in Servers and peripherals. Motivated to learn, grow and excel in Transportation.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Datacenter Engineer/ IT Specialist
Hewlett Packard Enterprise
Aliso Viejo, CA
01.2012 - 10.2021
- Provided Relocation support to third parties while enacting permanent and non-permanent changes to system parameters and hardware configurations.
- Integrated standardized installation policies which streamlined efforts and shortened task completion times.
- Performed system operation verification testing (SOVT) on Server hardware.
- Inspected third-party equipment installations to verify correct and consistent operations performance.
- Customized software, hardware and network configurations based on customer needs.
- Installed, configured, tested and maintained operating systems, application software and system management tools.
- Worked closely with customers, internal staff and other stakeholders to determine planning, implementation and integration of system-oriented projects.
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
- Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
- Defined enterprise processes and best practices and tailored enterprise processes for applications.
Data Center Engineer
Hewlett Packard Enterprise
Aliso Viejo, United States
01.2012 - 10.2021
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Implemented, developed and tested installation and update of file servers, print servers and application servers.
- Standardized job tasks and trained junior team members on industry best practices and standards.
- Made recommendations regarding information technology infrastructure overhauls.
- Enhanced availability of infrastructure through enterprise-wide planning, thorough testing, efficient implementation and comprehensive support.
- Planned and implemented Storage subsystem upgrades to system hardware and software, resulting in achieving capacity goals.
- Led server infrastructure development, quality assurance, staging and production systems.
Education
Associate of Arts - Music
College of Marin
Kentfield, Ca01.1979
Skills
- Teamwork and Collaboration
- Project Management
Accomplishments
- Managed a team of 15-20 employees, ensuring that a fixed-budgeted project was completed by the expected deadline.
- Supervised team of Relocation/ Transport staff members.
- Collaborated with team of 10 in the development of re-deployment of various Data Center Frames and large form factor equipment.
Certification
CDL - A permit with doubles/triples endorsement
Timeline
Datacenter Engineer/ IT Specialist
Hewlett Packard Enterprise
01.2012 - 10.2021
Data Center Engineer
Hewlett Packard Enterprise
01.2012 - 10.2021
Associate of Arts - Music
College of Marin