Ryan Massenburg
Stony Point,NC
Summary
Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.
Overview
12
12
years of professional experience
Work History
Account Manager
SSMC
Statesville, NC
02.2024 - 02.2025
- Utilized CRM tools to track client interactions, sales opportunities, and account history.
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Resolved client issues and complaints in a timely and effective manner, ensuring client satisfaction.
- Renewed existing accounts by building relationships with clients.
Business Development Executive
SCI Fusion360
Charlotte, NC
08.2013 - 11.2023
- Generated leads with successful prospect cold calling and skilled use of persuasive communication skills.
- Conducted research of prospective clients in order to identify decision makers and contact them directly.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
- Coordinated and attended career fairs and recruitment events to source candidates.
Technical Recruiter
Verigent
Mooresville, NC
05.2013 - 08.2013
- Conducted background checks, reference checks, and other pre-employment screenings as required by the company.
- Utilized applicant tracking systems (ATS) to manage candidate pipelines efficiently.
- Maintained database of established ongoing outreach efforts for qualified IT candidates to provide proactive approach to recruiting needs.
Education
Bachelor of Science - Business Management
Clemson University
Clemson, SC05-2013
Skills
- Relationship selling
- Cold calling skills
- Sales pipeline management
- Full-cycle recruitment
- Staffing and recruiting professional
- Motivation techniques
- Recruitment
Timeline
Account Manager
SSMC
02.2024 - 02.2025
Business Development Executive
SCI Fusion360
08.2013 - 11.2023
Technical Recruiter
Verigent
05.2013 - 08.2013
Bachelor of Science - Business Management
Clemson University
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