Karen Hegyi
Fort Myers,FL
Summary
Dedicated and highly experienced server with years of experience delivering exceptional guest service in fast-paced dining environments. Known for strong attention to detail, efficiency, and the ability to anticipate guest needs while maintaining a warm and professional presence. Skilled at managing multiple tables with accuracy, ensuring timely service, and creating positive dining experiences that encourage repeat business. A dependable team player who collaborates effectively with kitchen and front-of the-house staff to maintain smooth operations, uphold high service standards, and exceed guest expectations.
Overview
15
15
years of professional experience
Work History
Server
Barefoot Bar and Grille
Estero, FL
10.2025 - 02.2026
- Delivered attentive, high-quality service to guests in a fast paced environment, producing a positive dining experience and building strong guest relationships in this private community.
- Serviced multiple tables simultaneously while maintaining accuracy with orders, timely service, and guest satisfaction.
- Demonstrated extensive knowledge of menu items, specials, and beverages to confidently suggest and upsell items to enhance the guests experience and increase sales.
- Accurately entered all items into POS system.
- Collaborated closely with kitchen and bar for efficient service, accurate orders, and to quickly resolve any issues.
- Promptly presented correct check and accurately processed payment.
- Worked closely with team members and management to ensure smooth , efficient service during high-volume dining periods.
Restaurant Server
Westin/Marriott
Cape Coral, FL
01.2021 - 08.2025
- Provided exceptional customer service in a fast paced, high-volume hotel environment, ensuring every guest received prompt, attentive and friendly service.
- Managed Multiple tables efficiently while maintaining accuracy, organization, and strong attention to detail.
- Demonstrated extensive menu knowledge, confidently explaining and upselling specials and making recommendations for an amazing dining experience.
- Collaborated closely with kitchen staff, bar tenders, and fellow servers, resulting in smooth service.
- Processed orders, modifications, and payments with accuracy using POS system.
- Recognized for maintaining strong work ethic skills, organization skills, reliability, and to thrive under pressure while continuously maintaining a clean work area while following food safety, sanitation, and restaurant standards.
Restaurant Server
HMS Host International
Fort Myers, FL
09.2010 - 03.2020
- Delivered prompt service in a fast-paced airport/ food service environment.
- Accurately took guests food and beverage orders using POS system while managing the flow of high-volume traffic.
- Expedited orders in a timely manner, coordinating with kitchen staff to meet guests traveling deadlines.
- Promptly presented correct check and accurately processed payment.
Education
High School Diploma -
Avon Lake High
Avon Lake, OHSkills
- Strong work ethic and efficiancy
- Exceptional customer service and communication
- Cash handling
- Guest engagement
- Familiar with Micros, Toast, Focus, and Aloha POS systems
Timeline
Server
Barefoot Bar and Grille
10.2025 - 02.2026
Restaurant Server
Westin/Marriott
01.2021 - 08.2025
Restaurant Server
HMS Host International
09.2010 - 03.2020
High School Diploma -
Avon Lake High