Jordan Odom
Brewton
Summary
Dynamic and results-oriented professional with extensive experience in customer service and payment processing, notably at Walmart. Excelled in building customer relationships and maintaining high accuracy levels in order processing. Skilled in multitasking and problem-solving, consistently achieving customer satisfaction and operational efficiency. Demonstrates strong interpersonal communication and organizational skills, contributing to team success and business growth.
Overview
5
5
years of professional experience
Work History
Personal Shopper
Walmart
03.2023 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Cashier
Taco Bell
06.2021 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Burger King
12.2019 - 06.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
Medical Lab Tech
Coastal Alabama Community College
Atmore, ALHigh School Diploma - Core Curriculum
W.S. Neal High School
East Brewton, AL05.2022
Skills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
- Relationship building
- Online order processing
- Prioritizing orders
- Upbeat and outgoing attitude
- Verifying order accuracy
- Payment processing
- Product knowledge
- Sales expertise
- Accurate money handling
- Product expertise
- Sales proficiency
- Purchase recommendations
- Verbal and written communication
- Deadline driven
- Order proofing
- Delivery organization
- Online ordering
- Delivery procedures
- Strong interpersonal skills
- Teamwork and collaboration
- Time management
- Problem-solving
- Multitasking Abilities
- Excellent communication
- Multitasking
- Organizational skills
- Team building
- Analytical thinking
- Processing payments
- Cash handling
- Food safety and sanitation
- Active listening
- Interpersonal communication
- Point of sale operation
- Written communication
- Teamwork
- Reliability
- Customer satisfaction
Timeline
Personal Shopper
Walmart
03.2023 - Current
Cashier
Taco Bell
06.2021 - 03.2023
Cashier
Burger King
12.2019 - 06.2021
Medical Lab Tech
Coastal Alabama Community College
High School Diploma - Core Curriculum
W.S. Neal High School
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