Google Suite
Jessica Carlon
Store Support Lead (Admin)
Houston,Texas
Summary
Ambitious Graphic Design student with excellent attention to detail and organization skills. Highly effective at learning new technologies and company strategies. Track record of strong interpersonal skills and problem-solving.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
1
1
Language
Work History
Store Support Lead
Kohl's
Houston, Texas
02.2021 - Current
- Coach employees through day-to-day work and complex problems.
- Prepare employee schedules for maximum coverage during key hours.
- Interpret management directives to define and document administrative staff processes.
- Establish and update work schedules to account for changing staff levels and expected workloads.
- Responsible for timely execution of store payroll, scheduling, and supply orders.
- Organizes, supports and processes all steps in associate lifecycle.
- Demonstrates digitally savvy behaviors through effective use of company tools and technology to plan, communicate and share information with team members.
- Answer inbound calls and take necessary action.
- Plan team meals and activities to boost employee moral.
Seasonal Worker
Kohl's
Houston, Texas
09.2020 - 01.2021
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Folded and arranged merchandise in attractive displays to drive sales.
- Greeted customers and helped with product questions, selections and purchases.
- Listened to customer needs and desires to identify and recommend optimal products.
- Fulfilled customers online orders by picking product off sales floor and packing items to be shipped to customer or picked up in store.
Education
High School Diploma -
Hastings High School
Houston, TX 08.2015 - 05.2019
Associate of Arts - Graphic Design
Houston Community College
Houston, TX 08.2019 - Current
Skills
Scheduling
Document management
Office administration
Social media knowledge
Sorting and labeling
Customer support
Software
Photoshop
Illustrator
Office Suite
Interests
Photography
Outdoor activities
Cooking and baking
Art and design
Reading
Hobbies
I enjoy doing a wide range of activities such as creating digital art, capturing the beauty within nature and spending time with friends and family as we try new experiences.
Timeline
Store Support Lead
Kohl's
02.2021 - Current
Seasonal Worker
Kohl's
09.2020 - 01.2021
Associate of Arts - Graphic Design
Houston Community College
08.2019 - Current
High School Diploma -
Hastings High School
08.2015 - 05.2019