Dedicated with a great attitude looking for an opportunity within a company where there is room for growth.
Overview
13
13
years of professional experience
Work History
Certified Trainer
Darden Restaurants Inc - Olive Garden
09.2018 - 11.2020
Improved learning outcomes by designing and delivering engaging Certified Trainer courses.
Mentored new hires, resulting in stronger staff development and increased productivity.
Delivered instructional presentations on equipment use, focusing on efficiency and safety.
Recruited and trained new members of guest service team.
Increased trainee performance by implementing practical, hands-on activities during training sessions.
Traveling Sales Representative
Vertex Industries Inc.,
07.2007 - 04.2010
Increased client satisfaction by consistently providing exceptional customer service during sales presentations and negotiations.
Expanded the company''s market share by identifying new business opportunities and establishing strong relationships with potential clients.
Boosted overall sales revenue by effectively managing a diverse portfolio of products and strategically upselling to existing customers.
Streamlined internal communication processes, enhancing collaboration among team members for improved sales performance.
Exceeded quarterly sales targets through diligent follow-ups, persuasive presentations, and effective negotiation skills.
Established long-term partnerships with key industry influencers, facilitating collaboration on joint initiatives and boosting mutual growth.
Demonstrated excellent problem-solving skills when addressing customer concerns or resolving disputes promptly and professionally.
Optimized travel routes for better coverage of assigned territories, reducing travel expenses while improving overall reachability to potential clients.
Consistently met or exceeded quotas through strategic territory planning, diligent prospecting, and effective closing techniques.
Employed excellent listening skills during client interactions to identify potential upselling opportunities or referral sources.
Trained and mentored new sales representatives.
Retained excellent client satisfaction ratings through outstanding service delivery.
Managed customer accounts to secure customer satisfaction and repeat business.
Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Used customer insights to develop innovative sales strategies to increase sales.
Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Generated new leads through networking and attending industry events.
Developed and delivered engaging sales presentations to convey product benefits.