Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Scaletti

Trenton,NJ

Summary

Dedicated with a great attitude looking for an opportunity within a company where there is room for growth.

Overview

13
13
years of professional experience

Work History

Certified Trainer

Darden Restaurants Inc - Olive Garden
09.2018 - 11.2020
  • Improved learning outcomes by designing and delivering engaging Certified Trainer courses.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Delivered instructional presentations on equipment use, focusing on efficiency and safety.
  • Recruited and trained new members of guest service team.
  • Increased trainee performance by implementing practical, hands-on activities during training sessions.

Traveling Sales Representative

Vertex Industries Inc.,
07.2007 - 04.2010
  • Increased client satisfaction by consistently providing exceptional customer service during sales presentations and negotiations.
  • Expanded the company''s market share by identifying new business opportunities and establishing strong relationships with potential clients.
  • Boosted overall sales revenue by effectively managing a diverse portfolio of products and strategically upselling to existing customers.
  • Streamlined internal communication processes, enhancing collaboration among team members for improved sales performance.
  • Exceeded quarterly sales targets through diligent follow-ups, persuasive presentations, and effective negotiation skills.
  • Established long-term partnerships with key industry influencers, facilitating collaboration on joint initiatives and boosting mutual growth.
  • Demonstrated excellent problem-solving skills when addressing customer concerns or resolving disputes promptly and professionally.
  • Optimized travel routes for better coverage of assigned territories, reducing travel expenses while improving overall reachability to potential clients.
  • Consistently met or exceeded quotas through strategic territory planning, diligent prospecting, and effective closing techniques.
  • Employed excellent listening skills during client interactions to identify potential upselling opportunities or referral sources.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Generated new leads through networking and attending industry events.
  • Developed and delivered engaging sales presentations to convey product benefits.

Education

GED -

Hightstown High School
Hightstown, NJ
03.2024

Skills

  • Customer Relationship Building
  • Sales Presentations
  • Cold calling expertise
  • Up-selling strategies
  • Goal-oriented mindset
  • Effective negotiation
  • Client Service
  • Account development
  • Sales closing
  • Customer Service
  • Document Management
  • Filing systems
  • Typing Speed
  • Data Entry
  • Inventory Management
  • Relationship Building
  • Resourceful
  • Verbal Communication
  • Positive Attitude

Timeline

Certified Trainer

Darden Restaurants Inc - Olive Garden
09.2018 - 11.2020

Traveling Sales Representative

Vertex Industries Inc.,
07.2007 - 04.2010

GED -

Hightstown High School
Tiffany Scaletti