JAYNESSEY MORENTIN
Ontario,CA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Trainer
Canes Restaurant
10.2021 - 02.2023
- As a crew trainer in a fast-paced environment, I acted as a role model to train new employees to follow company procedures such as greeting customers, answering questions about menu offerings, cooking food/drink orders, serving tables, preparing bills, and completing payments
Crew Member
Five Guys
10.2021 - 02.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Waitress
Ojiya Japanese Restaurant
12.2020 - 08.2021
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Education
Associate of Science - Political Science
Mount San Antonio College
Walnut, CA05-2026
High School -
William Workman High School
City Of Industry, CA05.2023
Skills
- Organization
- Team building
- Communications
- Team management
- Relationship development
- Problem resolution
- Customer service
- Planning and coordination
- Fast learner
Certification
- Food Handlers card
Timeline
Certified Trainer
Canes Restaurant
10.2021 - 02.2023
Crew Member
Five Guys
10.2021 - 02.2023
Waitress
Ojiya Japanese Restaurant
12.2020 - 08.2021
Associate of Science - Political Science
Mount San Antonio College
High School -
William Workman High School
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