Brayden Jeffers
Saint Clairsville,OH
Summary
At McDonald's, I have been able to communicate clearly and be open to customers while providing customer service for 4 years. Learned how to properly follow procedures and be constantly open to learning new things. While in college, I have learned how HVAC works with the refrigeration cycle. I have also been taught how to cut and form sheet metal to make ductwork, and I learned how ductwork is hung. Finally, I know how to do the basic maintenance with HVAC, such as changing belts and filters, and I'm very open to learning everything I can.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Trainer
McDonald's
Morristown, OH
06.2021 - Current
- Provided ongoing coaching and mentoring to crew members to increase productivity levels.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Recognized by management for providing exceptional customer service.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
Some College (No Degree) - HVAC Technology-Certificate
Belmont College
Saint Clairsville, OH07-2025
Skills
- Customer service
- Effective communication and Listening skills
- Time management
- Policies and procedures
- Equipment maintenance
- Unloading and stocking inventory
- Basic HVAC Maintenance
- Fabricating and hanging ductwork
- Able to lift medium-weight items
Accomplishments
- Employee Of The Month (Dec 2023)
- Promoted To Crew Trainer (Jan 2024)
Certification
- Universal EPA 608
- OSHA 10 Certificate
- Stick 1G Cert Carbon Steel 1/2 Inch
- Recovery and Evacuation Certificate
References
References available upon request.
Timeline
Crew Trainer
McDonald's
06.2021 - Current
Some College (No Degree) - HVAC Technology-Certificate
Belmont College
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