Anthony Bryant
Severn,Maryland
Summary
Senior Consultant
Over thirty years’ experience in the voice and data industry. Certified on Nortel, NEC and Avaya products. Core competencies include: Technical Support Networking Hardware IT Infrastructure Data Troubleshooting VoIP Telephony Vendor Management Contact Center Applications Top Secret Clearance
Overview
36
36
years of professional experience
1
1
Certification
Work History
Senior Consultant
Avaya Government Solutions
Washington , DC
11.2018 - Current
- Prioritized projects and project tasks depending upon key milestones and deadline dates
- Consulted regularly with internal customers on application development project status, new project proposals and software-related technical issues.
- Evaluated multiple software solutions during early software architecture plotting and system migration planning stage.
- Delivered and maintained scalable system architecture to support high-availability Internet site with various internal applications.
- Do design and implementation of Data Center Centric Voice Network that utilizes Avaya 8.1 Core Components. Design Sip environment and maintain third party DHCP, DNS, and Domain Active Directory products. Familiar with data devices and utilize VMWare in current deployments.
- Familiar with Data storage and F5 web trafficking.
Technical Support Engineer
Avaya Communications
Baltimore, MD
01.2014 - 01.2017
- Installation and maintenance of Avaya IP Office and on Aura Avaya Products 7.1
- Supported cloud based next generation environment.
- Help deploy cloud base Avaya Core platform
- Teamed with other engineers to get environment FED Ramp Certified.
- Utilized River bed and Splunk tools for Data Center configurations.
- Used both firewall and SBC to secure rock solid voice network
Senior Field Technician
ARROWS3
Beltsville, Maryland
01.1993 - 01.2014
- Serviced telecommunication applications
- Performed post installation and upgrade support for most Avaya products
- Installed and trained new and existing Call Center environments to include TAPI and CTI platforms
- Patched PBX’s, call servers, signaling servers, VGMC’s, and firmware deployment
- Executed upgrades for all Call Pilot Server types and software levels
- Implemented SRG deployments and maintained Nec product line
- Provided service on single and multi-campus environments
- Perform MAC work, and maintenance on NEC2000, NEC2400, Octel250/350 and
- CtiveVoice systems.
Telecom Technician
BDM International
McLean, VA
05.1988 - 11.1992
- Coordinated installation of new users and relocations of existing users.
- Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
- Maintained and Installed NEC 2400 products and Nortel products
Electronic Warfare Technician
US Army
Vint Hill, VA
08.1984 - 06.1988
- Improved operations through consistent hard work and dedication.
- Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities.
- Performed componet level troubleshooting and replacement of equipment and services
- Help TSSI/ wSCI
Education
Communications
United States Intelligence
Ft Devens, Mass06.1985
Skills
- Program Planning
- Problem Solving
- Detail-Oriented
- Verbal and Written Communication
- Technical Issue Troubleshooting
- Top Secret Clearance
Certification
- ACIS
- ACSS
- Sip SSCA
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Senior Consultant
Avaya Government Solutions
11.2018 - Current
Technical Support Engineer
Avaya Communications
01.2014 - 01.2017
Senior Field Technician
ARROWS3
01.1993 - 01.2014
Telecom Technician
BDM International
05.1988 - 11.1992
Electronic Warfare Technician
US Army
08.1984 - 06.1988
Communications
United States Intelligence
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