Summary
Overview
Work History
Education
Skills
Timeline
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Daniel Jackson

Rome,GA

Summary

Dynamic leader with proven expertise in customer service and team leadership, honed at Papa John's Pizza. Excels in staff management, driving employee engagement, and enhancing customer satisfaction through effective dispute resolution. Skilled in time management and staff training, consistently achieving goals within tight deadlines. Demonstrates strong ability to motivate teams and improve service delivery standards.

Overview

9
9
years of professional experience

Work History

Manager

Papa John's Pizza
01.2016 - Current
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Managed and motivated employees to be productive and engaged in work.

Sales Associate

Publix Bakery
01.2019 - 11.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Bachelor Of Business Administration -

Georgia Highlands College
Rome, GA

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Staff training and development
  • Staff management
  • Task delegation
  • Shift scheduling
  • Product management
  • Employee onboarding
  • Coaching and mentoring

Timeline

Sales Associate

Publix Bakery
01.2019 - 11.2021

Manager

Papa John's Pizza
01.2016 - Current

Bachelor Of Business Administration -

Georgia Highlands College

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Daniel Jackson