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AHMAD MASALHA
Medical Student `
Chicago,IL
Summary
Talented individual with excellent communication and leadership skills. Highly effective at juggling multiple projects simultaneously. Known for efficiency, accuracy and best-in-class final products. Hardworking and gifted at team building and development. Effective when working with peers and clients. Effective in Multi-tasking and well-known for successfully taking a project from the earliest stage to completion. Pursuing a new role where hard work and dedication will be highly valued. Considered hardworking, punctual and driven. Enthusiastic student eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in medicine.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
1
1
Language
Work History
Pharmacy Special Project Coordinator
Hayat Pharmacy
Milwaukee, WI
03.2021 - Current
- Built and maintained teams for multiple departments with increasing demand, such as Covid Billing and testing departments.
- Provided strength and leadership training for multiple pharmacies struggling to maintain workflow.
- Established a central department responsible for simplifying patients medications schedule to improve adherence for patients enrolled in 21 Pharmacies.
- Provided support and assistance to Hayat Pharmacy Covid testing clinics.
Pharmacy Operations Manager
Hayat Pharmacy
Milwaukee , WI
04.2017 - 06.2019
- Trained pharmacy interns and newly hired pharmacy technicians.
- Educated patients on possible drug interactions, potential side effects and optimal methods of administration.
- Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies.
- Supervised team of 4 pharmacy technicians.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Developed policies and procedures for effective pharmacy management.
- Implemented procedures necessary for compounding, mixing, packaging and labeling.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Delivered training on medical device use and storage to enhance support for different groups of patients.
- Produced monthly financial reports like income statements, balance sheets and cash flow statements for presentation to board of directors.
- Devised and introduced initiatives and projects to maintain or improve existing facilities, allowing for maximization of capital component of Medicaid's per diem rate.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Spearheaded and implemented new projects to expand scope of engagement.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Implemented best practice standards for billing resulting in substantial reduction of accounts receivable delays.
Pharmaceuticals Compounding Specialist
Hayat Pharmacy
Milwaukee , WI
06.2016 - 04.2017
- Identified opportunities and developed business cases to introduce new products and features while learning marketing segmentation processes and optimizing product segmentation for positioning, product bundling, and pricing.
- Generated revenue by liaising between doctors and companies to sell products.
- Tracked company inventory in multiple databases and prepared and filed required clinical documentation and reports.
- Communicated with customers by employing effective selling, listening and negotiation skills while using proper terminology, approved messaging and branded materials.
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
- Engaged clients in informational program discussions and presentations by providing value-added education and product benefits to grow product volume.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Educated physicians and pharmacists on drug use, benefits, dosage and risks.
- Ensure compounds are prepared in accordance to formulation and all relevant compounding guidelines, quality, and standards are maintained.
- Package and label compounds in suitable dispensing apparatus.
- Responsible for daily cleaning and logs in accordance to established policies.
- Ensure all equipment, including freezer/fridge temperatures and weights on scales at work station are cleaned, sterilized, and maintained.
- Ensure that all relevant steps in each compound are verified with the supervising pharmacist.
- Teach and mentor pharmacy technicians in accordance to Hayat Pharmacy SOP's and USP 795.
Education
Bachelor of Science - Chemistry
University of Wisconsin - Milwaukee
Milwukee 06.2016 - 06.2016
M.D. - Medicine
Ross University School of Medicine
Barbados 09.2019 - Current
Skills
Interpersonal communications
Teambuilding
Training and Development
Written Communication
Conflict Resolution
Data Entry
Attention to Detail
Multitasking Abilities
Flexible and Adaptable
Active Listening
Critical Thinking
Customer Service
Decision Making
Self-Motivated
Software
Excel
PioneerRx
Powerpoint
Timeline
Pharmacy Special Project Coordinator
Hayat Pharmacy
03.2021 - Current
M.D. - Medicine
Ross University School of Medicine
09.2019 - Current
Pharmacy Operations Manager
Hayat Pharmacy
04.2017 - 06.2019
Pharmaceuticals Compounding Specialist
Hayat Pharmacy
06.2016 - 04.2017
Bachelor of Science - Chemistry
University of Wisconsin - Milwaukee
06.2016 - 06.2016