Joe Moreno
Round Rock,TX
Summary
Dynamic professional with a proven track record at Apple Inc., adept in problem resolution and training procedures. Excelled in high-volume environments, developing support tools that boosted advisor productivity by 200%. Recognized for exceptional mentorship and innovative solutions, blending complex technical information handling with effective communication skills.
Overview
23
23
years of professional experience
Work History
Special Project Manager
Apple Inc.
07.2015 - Current
- Delegated tasks to team members based on skill sets and availability, maximizing productivity and performance.
- Streamlined processes for increased efficiency, leading to timely project completion and cost savings.
- Performed thorough quality assurance checks at every stage of the projects lifecycle.
- Coordinated efforts between departments involved in the projects ensuring seamless collaboration towards achieving common goals.
- Adapted quickly to changing circumstances during projects execution without compromising timelines or desired outcomes.
Licensed Realtor/Team Owner
Keller Williams Realty Inc.
04.2008 - Current
- Conducted comprehensive market analyses to determine optimal listing prices for sellers, maximizing profits while minimizing time on market.
- Maintained up-to-date knowledge of local market trends and regulations, providing valuable insights and advice to clients.
- Facilitated smooth transactions by coordinating with various stakeholders such as title companies, inspectors, appraisers, and attorneys.
- Negotiated favorable terms for clients during contract discussions, ensuring their best interests were represented.
Business Development Manager
Delivery.com
06.2006 - 04.2008
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
- Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
- Enhanced the company''s profitability by identifying and eliminating inefficiencies in existing business processes.
Special Field Agent
United States Air Force
12.2001 - 03.2003
- Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
- Collaborated with federal agencies on investigations.
- Identified trends in criminal activities, allowing for proactive measures to be taken against future threats.
Education
Certification - Real Estate
Lamar Institute of Technology
Beaumont, TX2014
Certification - Real Estate
Texas Tech University
Austin, TX2009
Certification - Real Estate
Texas State University Round Rock Campus
Round Rock, TX2008
Certification - Real Estate
Austin Institute of Real Estate
Austin, TX2007
Skills
- Interpersonal communications
- Problem-solving abilities
- Technical understanding
- Risk Management
- Strategic Planning
- Process Improvement
- Workflow Analysis
- Project lifecycle management
- Training & Development
- Project Planning
Timeline
Special Project Manager
Apple Inc.
07.2015 - Current
Licensed Realtor/Team Owner
Keller Williams Realty Inc.
04.2008 - Current
Business Development Manager
Delivery.com
06.2006 - 04.2008
Special Field Agent
United States Air Force
12.2001 - 03.2003
Certification - Real Estate
Lamar Institute of Technology
Certification - Real Estate
Texas Tech University
Certification - Real Estate
Texas State University Round Rock Campus
Certification - Real Estate
Austin Institute of Real Estate
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