Travis Ferguson

Helped families with Medicare, Short term care, and Life Insurance. Was a trainer for new agents.

• I help families with life insurance, retirement planning and medicare.
• I am contracted with many different companies including Humana, United Health Care, Mutual of Omaha, Transamerica and others.

• Worked closely with customers to evaluate various types of risks such as impact, reputation and regulatory.
• Managed implementation of new technological improvements resulting in increased efficiency.
• Developed suggestions for technical process improvements to optimize resources.
• Guided, coached and lead project teams, delegating tasks and evaluating performance and progression of project pace.

• Updated and replaced outdated drivers and software for computers and office machines.
• Replaced defective components and parts on malfunctioning computers and office machines.
• Assisted customers with technical support inquiries.
• Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.