SYLVESTER LOCKHART
Saginaw
Summary
Dynamic and student-focused Career and College Coordinator with a strong history of empowering secondary students to identify and achieve post-secondary aspirations. Expertise in designing and executing comprehensive college and career readiness programs that align with state standards and address local workforce demands. Proven ability to cultivate partnerships with colleges, universities, and community organizations to enhance student opportunities. Committed to promoting equity, access, and success for diverse student populations, with a passion for guiding students in Saginaw Public Schools toward informed future decisions.
Overview
15
15
years of professional experience
Work History
Career and College Coordinator
Saginaw Public Schools
03.2025 - Current
- Built and maintained relationships with college admissions offices.
- Assisted with admissions process, financial aid process and obstacles that arose.
- Organized successful campus events, fostering a sense of community among students and staff.
- Managed budgets for various events, ensuring cost-effective operations without sacrificing quality or impact on attendees'' experience.
Airport Customer Service Agent
Unifi
10.2024 - Current
- Assisted passengers with check-in processes, ensuring a smooth and efficient experience.
- Facilitated the boarding process for passengers, maintaining an organized and efficient environment.
- Collaborated with airline staff to address any delays or cancellations, providing prompt updates to affected passengers.
- Continuously updated knowledge of airline policies regarding luggage weight limits, fees, seating assignments-helping customers make informed decisions.
Customer Experience Representative
Enterprise Holdings (MBS Airport)
05.2024 - Current
- Provide a high level of customer service to customers.
- Facilitate the rental process through verifying all necessary driver information to provide an efficient and timely rental & return experience.
Success Coordinator
Gates Elementary
11.2021 - 09.2024
- Company Overview: Davison Community Schools
- Assist the classroom teacher with behavior support.
- Appropriately manage student behavior and guide student toward more acceptable social behaviors.
- Consult and collaborate with all school staff.
- Davison Community Schools
Achievement Behavior Support Specialist
North Charter Saginaw Academy
02.2018 - 10.2021
- Company Overview: National Heritage Academies
- Develop individualized behavior and academic plans for identified students.
- Collaborate with classroom teachers and reading specialists to create and execute intervention plans.
- National Heritage Academies
Inventory Specialist/Truancy Abatement Clerk
Saginaw Public Schools
09.2016 - 02.2018
- Communicated with parents, students, staff, etc. in person, by telephone or letter for the purpose of providing information on a variety of attendance issues and meeting district and state absence notification requirements.
- Maintained a variety of attendance records, schedules, and files for the purpose of providing reliable information in compliance with district policies.
Customer Service Representative
Roadside Services (All State) Morley Companies
03.2014 - 06.2016
- Provided phone support to customers in the United States & Canada who need immediate roadside assistance.
- Built positive, lasting relationships with All State's customer base.
- Understand each caller's sense of urgency, and deliver accurate, timely resolutions.
Assistant Store Manager
Foot Locker INC
02.2012 - 01.2014
- Achieve financial objectives by scheduling expenditures; analyzing variances; initiating corrective actions.
- Identified current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
Parts Inspector
Nexteer Automotive
04.2010 - 07.2011
- Maintain quality standards by approving incoming materials, in-process production, and finished products; recording quality results.
- Approved in-process production by confirming specifications; conducting visual and measurement tests; communicating required adjustments to production supervisor.
Education
High School Diploma - General Education
Saginaw High
Saginaw, MI06.2005
Political Science - undefined
Saginaw Valley State University
University Center, MI08.2025
Skills
- Admissions expertise
- Effective leadership
- Academic support
- Career counseling
Timeline
Career and College Coordinator
Saginaw Public Schools
03.2025 - Current
Airport Customer Service Agent
Unifi
10.2024 - Current
Customer Experience Representative
Enterprise Holdings (MBS Airport)
05.2024 - Current
Success Coordinator
Gates Elementary
11.2021 - 09.2024
Achievement Behavior Support Specialist
North Charter Saginaw Academy
02.2018 - 10.2021
Inventory Specialist/Truancy Abatement Clerk
Saginaw Public Schools
09.2016 - 02.2018
Customer Service Representative
Roadside Services (All State) Morley Companies
03.2014 - 06.2016
Assistant Store Manager
Foot Locker INC
02.2012 - 01.2014
Parts Inspector
Nexteer Automotive
04.2010 - 07.2011
Political Science - undefined
Saginaw Valley State University
High School Diploma - General Education
Saginaw High
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