Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth Chicoine

Cleveland,GA

Summary

Passionate business owner and customer service professional with extensive experience in health and retail industry. Dedicated to analytical problem solving, exceeding customer satisfaction while developing trust, creating calm environment and teaching when given the opportunity. Friendly, results-oriented professional with positive demeanor and passion for developing relationships and growing businesses. Seeking opportunity to share experience in a setting conducive for helping others and professional growth.

Overview

22
22
years of professional experience

Work History

Owner/Operator

Blessings By The Drop
Michigan, MI
01.2008 - Current
  • Build and maintain healthy business relationships between customers, wholesale companies and manufacturers.
  • Manage day-to-day business operations from website management, social media, bookkeeping, photography to shipping/receiving.
  • Monitored multiple online marketplaces for accuracy, and used POS system to process sales, returns, online orders.
  • Maximized customer retention and satisfaction by resolving issues quickly by exceeding consumer expectations.
  • Completed orders and organized product deliveries to meet wholesale and retail customer timetables.
  • Communicated with vendors regarding backorder availability, future inventory and special orders.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.

Caregiver

Honor Technologies
Detroit, MI
08.2020 - 08.2021
  • Built strong relationships with clients to deliver emotional support, companionship and meaningful conversation while providing care.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Determined specific needs and provided most appropriate level of services for individualized patient well-being.
  • Monitored vital signs, assisted with client ADLs, position changes to bedbound patients and ROM exercises.
  • Used Honor Technology software to maintain records of services performed and apparent condition of patients.
  • Quickly adjusted to new patients by traveling when needed on short notice filling gaps for emergent client care.

Timeshare Real Estate Sales Rep

Westgate Resorts
Gatlinburg, TN
02.2002 - 09.2004
  • Communicated with clients to understand property needs and preferences.
  • Guided sales prospects on resort property tours and followed up with targeted sales presentations.
  • Developed top-tier negotiating skills and turned customer objections into sales opportunities.
  • Reached or exceeded sales quotas and preset personal performance goals.
  • Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
  • Set up appointments with potential and current customers to promote new products and services.

Chiropractic Assistant/Trainer

Nelson Chiropractic
Waterford, MI
01.1994 - 01.1996
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Performed electric muscle stimulation, massage and mechanical traction.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Prepared, administered and developed X-rays for patients, and prepped patients for Doctor.
  • Provided emergency care, first aid, icing and wrapping for injuries occurring on field, during practice or while exercising.
  • Instructed athletes on appropriate stretches and performed pre and post game treatments for minor injuries.

Truck Driver

Oakland Press
Pontiac, MI
09.1993 - 01.1996
  • Enforced on-time shipment of products to create exceptional customer experiences.
  • Completed 130-mile per day routes with as many as 45 stops to finalize average of $1200 worth of daily orders.
  • Handled 100% of clients payments and invoices for store owners doing weekly gathering of payments.
  • Filled and stocked paper boxes, collected weekday and Sunday coins and adjusted boxes as needed.
  • Optimized routes to maximize efficiency and scheduled service stops.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.

Education

Associate of Applied Science - General/Health, Psychology

Oakland C.C,
Auburn Hills, MI
06.2015

Some College (No Degree) - Fine Arts

Walters State Community College
Morristown, TN

Some College (No Degree) - Business Administration

Baker College
Auburn Hills. MI

Skills

  • Administrative and Website Management
  • Quality Assurance
  • Direct Sales, Online and POS sales
  • Multitasking and Prioritization
  • Inventory Tracking and Management
  • Customer Relations and Service
  • Creative Problem Solving
  • Packing, Shipping and Receiving
  • Photography and Retail Display
  • B2B Relationship Management
  • Verbal and Written Communication

Timeline

Caregiver

Honor Technologies
08.2020 - 08.2021

Owner/Operator

Blessings By The Drop
01.2008 - Current

Timeshare Real Estate Sales Rep

Westgate Resorts
02.2002 - 09.2004

Chiropractic Assistant/Trainer

Nelson Chiropractic
01.1994 - 01.1996

Truck Driver

Oakland Press
09.1993 - 01.1996

Associate of Applied Science - General/Health, Psychology

Oakland C.C,

Some College (No Degree) - Fine Arts

Walters State Community College

Some College (No Degree) - Business Administration

Baker College

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Elizabeth Chicoine