Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. Determined self motivated with success boosting productivity and streamlining procedures for organizations. Focused on smoothly overseeing financial, personnel and operational facets. Expertly balanced targets with resources and optimized long-term success.
Work History
Owner/Operator
8 Years 2 Months
ERRANDS2MOVE, LLC | 08.2018 - Current
Managed day-to-day business operations assisting customers daily on phone and in person.
Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Created and monitored promotional approaches to increase sales and profit levels.
Conducted target market research to scope out industry competition and identify advantageous trends.
Data Collection Specialist & Mentor
9 Years 11 Months
Crossmark INC. | 04.2010 - 03.2020
Leveraged talents in data analysis to uncover key insights and visualize data.
Gathered and submitted observational information in addition to required data points.
Added documents to file records and created new records to support filing needs.
Verified accuracy of computer system information by updating MC55 data data.
Accurately handled data entry for up to 50 clients into company-based software.
Conducted surveys and documented all responses.
Increased data-entry productivity by maintaining detailed logs of data projects, identifying issues and improving them.
Golf Course Pro Shop
1 Year 4 Months
Mallard Cove Golf Course | 06.2018 - 10.2019
Developed campaigns to increase public awareness of company and engage hundreds of customers daily from all over world.
Produced and distributed internal and external communications.
Prepared weekly marketing statistics and flow charts to track daily actions using multiple software's.
Identified issues, analyzed information and provided solutions to problems
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record
Increased customer satisfaction by resolving issues
Assistant Store Owner
6 Years 7 Months
Menard Electronics Southwest La | 06.2011 - 01.2018
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
Created and implemented standard operating procedures for records handling.
Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Managed filing system, entered data and completed other clerical tasks.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Interacted with 100's of vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Accounts Receivable
Accounts Payable
Receiving, Shipping and Warehouse.
Education
Certification In CPR & Dental Assistant Certificat - Dental Assistants
Oak Park Dental School | Lakes Charles | 11-2015
Office Systems & Business Management - Office & Business Management
Sowela Technical Community College | Lake Charles, LA | 05-2010
Skills
Intuit QuickBooks
Executive Leadership
Vendor Negotiations
Experience include FinTech
Controller
Office technology
Process optimization
Administrative skills
Analytical costs
Budgeting
Accounting
Reconciliation
Pulling data using SQL.
Business Consulting
Accounts Payable and Accounts Receivable
Google AdWords
Inventory Optimization
Corporate Strategy and Development
Innovative and Visionary
Website Creation
Balanced Work Ethic
Management Team Leadership
Timeline
Owner/Operator
ERRANDS2MOVE, LLC
08.2018 - CurrentRead More
Golf Course Pro Shop
Mallard Cove Golf Course
06.2018 - 10.2019Read More
Assistant Store Owner
Menard Electronics Southwest La
06.2011 - 01.2018Read More
Data Collection Specialist & Mentor
Crossmark INC.
04.2010 - 03.2020Read More
Sowela Technical Community College
Office Systems & Business Management from Office & Business Management
Read More
Oak Park Dental School
Certification In CPR & Dental Assistant Certificat from Dental Assistants