Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ava Martinez

Tallahassee,FL

Summary

Outgoing with experience working both FOH and BOH. Focused and hardworking team member knowledgeable in food safety and sanitation guidelines. Commended for having solid attendance record and delivering exceptional customer service.

Overview

2
2
years of professional experience

Work History

Hostess/Server

51 On Madison
Tallahassee, FL
08.2021 - Current
  • Taking reservations, answering phone, greeting and seating guests, email guests for confirmation, check membership
  • Take and serve food/drink orders
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated relationships with regular customers.
  • Worked with POS system to place orders and manage bills.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Hostess

Del Frisco's Grille
Tampa, FL
02.2021 - 07.2021
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.

Cashier/Key Holder

35 Below
Tampa, FL
03.2020 - 02.2021
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

High School Diploma -

H.B. Plant High School, Himes Ave
Tampa, FL
05.2021

Skills

  • Customer Transactions
  • Customer Relations
  • Cash Register Operation
  • Work Task Prioritization
  • Cooperative Attitude
  • Guest Satisfaction
  • Adaptable and Flexible

Timeline

Hostess/Server

51 On Madison
08.2021 - Current

Hostess

Del Frisco's Grille
02.2021 - 07.2021

Cashier/Key Holder

35 Below
03.2020 - 02.2021

High School Diploma -

H.B. Plant High School, Himes Ave

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Ava Martinez