Katherine Auvil
Huntington,WV
Summary
I am an enthusiastic and reliable individual who takes pride in the work I do. My job history, coupled with the experience gained in being a part of a college athletic program has provided me the insight and knowledge to help prepare for the next chapter in my life.
I am dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on responsibilities to achieve company goals. My goal is to establish a career with a company in the area where I can grow professionally and as an individual.
Overview
3
3
years of professional experience
Work History
Hostess/Server
Tequila Grill
05.2022 - 07.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
Sales Associate
Dicks Sporting Goods
12.2020 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
No Degree - Sports Management
University of Pikeville
Pikeville, KYNo Degree - Marketing
Marshall University
Huntington, WVHigh School Diploma -
Spring Valley High School
Huntington, WV06.2018
Skills
- Hospitality Service Expertise
- Item Promotion
- Workflow Coordination
- Conflict and Complaint Resolution
- Adaptable and Flexible
- Transactions and Cash Handling
- Guest Relations Management
- Customer Service and Rapport
- Courteous Phone Demeanor
- Guest Satisfaction
Additional Information
I am comfortable dealing with and speaking to people in various scenarios.
I am well versed in social media, and could see myself in public relations or something similar.
Timeline
Hostess/Server
Tequila Grill
05.2022 - 07.2023
Sales Associate
Dicks Sporting Goods
12.2020 - 01.2022
No Degree - Sports Management
University of Pikeville
No Degree - Marketing
Marshall University
High School Diploma -
Spring Valley High School
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