Meleane Montenegro
Reno
Summary
Medical professional who is driven and determined to make a difference in patients' experiences and lifestyle. Extensive Immaculate experience in patient care and relations. Open-minded and motivated to achieve great opportunities. Enthusiastic about building a positive and enjoyable work environment. Willing to improve my work ethics and I am passionate about knowledge development.
Overview
6
6
years of professional experience
Work History
Contents Manager
Coit Cleaning & Restoration Services
11.2022 - Current
- Handled insurance documentation and client records with attention to confidentiality and accuracy.
- Provided Empathetic and efficient communication with client during high stress situations.
- Coordinating team operations and handled scheduling.
- Effective Employment training
- Excellent Customer Service
- Phone and Email Communication with third-parties, clients and insurance adjusters.
- Technology and Typing Experience
- Business Travel in and out of state.
- Management
- Problem Solver for work accidents and incidents.
Certified Medical Assistant Extern
Advanced ENT
05.2025 - 06.2025
- Surgical Tech
- Surgery Coordinator and Appointment Scheduler.
- Telephone and E-mail Etiquette
- Coding and Scribing
- CTs
- Patient Communication and Compassionate Care
- Insurance Verification, Authorizations, and Eligibility
Elderly Caregiver
Evelyn Mount
01.2019 - 12.2022
- Offered companionship and kindness to elderly patients.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean, safe, and well-organized patient environment.
- Provided safe mobility support to help patients move around personal and public spaces.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
Medical Call Center Management
Scientist Harold John
04.2019 - 01.2020
- Daily communication with high end clients including Doctors and Providers.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Learned and adapted quickly to new technology and software applications.
- Educated Clients about COVID-19 Symptoms and protocols.
Education
Medical - CCMA
Carrington College
Reno, NV09-2025
High School Diploma -
Procter Hug High School
Reno, NV06-2019
Skills
- 50-90 Wpm
- Computer skills
- Medical Terminology
- Needle Skills
- Conflict Resolution
- Management
- Patient Comprehension
Timeline
Certified Medical Assistant Extern
Advanced ENT
05.2025 - 06.2025
Contents Manager
Coit Cleaning & Restoration Services
11.2022 - Current
Medical Call Center Management
Scientist Harold John
04.2019 - 01.2020
Elderly Caregiver
Evelyn Mount
01.2019 - 12.2022
Medical - CCMA
Carrington College
High School Diploma -
Procter Hug High School
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