Carlos Aviles
SEWELL,NJ
Summary
Reliable Mail Carrier committed to building positive customer relationships and quickly delivering mail. Well-versed in industry best practices and postal delivery guidelines and protocols with 7 years of carrier experience on high-volume routes and 5 years of military service.
Overview
7
7
years of professional experience
Work History
Mail Carrier
United States Postal Service, USPS
Atco, NJ
05.2015 - Current
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Distributed mail on foot to residences and businesses, delivering to approximately [Number] customers per shift.
- Directly interacted with customers to deliver mail, packages and ordered goods.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Greeted customers and answered questions regarding mail pick up times, postal regulations and delivery costs.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Helped customers by carrying oversized parcels inside residences.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
Soldier
United States Army National Guard
Clemson, SC
03.2004 - 06.2009
- Operated and maintained armored vehicles.
- Secured and protected military property, assets and personnel.
- Implemented tactics, procedures, and techniques for defense systems.
- Carried out defensive and offensive data protection operations.
- Trained in small arms, anti-armor and indirect fire weapons.
- Looked after weapons by scheduling and performing organizational and preventive maintenance.
- Upheld code of conduct and maintained professionalism in stressful situations.
- Trained in conflict resolution among subordinates, equals and superiors.
Education
High School Diploma -
Wren High School
Piedmont, SC05.2005
Skills
- Self-Motivated
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking Abilities
- Defense systems
- Assessing risks
- Identifying hazards
- Protective services
- Patrolling areas
- De-escalation Techniques
- Employee and Visitor Screening
- Team Player
Timeline
Mail Carrier
United States Postal Service, USPS
05.2015 - Current
Soldier
United States Army National Guard
03.2004 - 06.2009
High School Diploma -
Wren High School