Summary
Overview
Work History
Education
Skills
Essentialskills
Professionalobjectives
References
Timeline
Generic

Marquita Conner

Columbus,GA

Summary

Service-oriented individual with several years experience in building positive business and customer relationships. Focused and diligent in completing tasks on time. Strong background of physical stamina and consistent adherence to established processes and procedures. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

17
17
years of professional experience

Work History

Mail Carrier

USPS
Columbus, GA
07.2024 - Current
  • Sorted mail to be delivered according to route and customer address.
  • Delivered packages and letters to residential customers.
  • Collected signatures from recipients of registered mail items.
  • Maintained records of all deliveries made during the day.
  • Operated a vehicle in accordance with safety regulations.
  • Informed customers of package arrival or delays when necessary.
  • Responded to customer inquiries regarding postal services and products.
  • Reported any damaged or missing mail items to supervisor immediately.
  • Provided friendly customer service at all times while delivering mail.
  • Verified accuracy of addresses before delivering packages.
  • Assisted other carriers with their routes as needed during peak periods.

Team Leader

Walmart
Oakland, TN
05.2021 - 07.2023
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.
  • Developed strategies for problem solving and conflict resolution among team members.
  • Provided coaching and feedback on employee performance, encouraging professional development.
  • Established clear expectations for employees, providing guidance when needed.
  • Collaborated with other departments to ensure alignment of goals across teams.
  • Delegated daily tasks to team members to optimize group productivity.

Assistant Manager

Bright Lil Minds Academy
Columbus, Geor
01.2019 - 05.2021
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Resolved conflicts between team members in an effective manner.
  • Communicated regularly with customers to gain insights into their needs.

Customer Service Representative/Head Cashier/Specialist

Lowe's
05.2009 - 09.2018
  • Provided fast and friendly customer service, assisted and trained new hires, reviewed and updated accounts, built relationships with customers, trained on money handling and other procedures.

Drive-Thru Cashier/Manager

Zaxby
05.2007 - 05.2009
  • Inspected cooking machines, assisted on the production line, supported team leaders with scheduling, trained new and former associates.

Education

High School Diploma -

Kendrick High School
Columbus, GA
05-2004

Skills

  • Supply Management
  • Service Sales
  • Recordkeeping
  • Teamwork and Collaboration
  • Self-Motivated
  • Written and Verbal Communication
  • Report Preparation
  • Route Management

Essentialskills

  • Data Entry
  • Customer Service
  • Effective communicator
  • Detail oriented
  • Strong multi-tasking ability
  • Excellent organizational skills
  • General Office Duties
  • Internet Explorer
  • Forklift Operation
  • Production Operations

Professionalobjectives

My desires are to obtain a position that will provide a challenging opportunity to significantly contribute to a company's efficiency, organization, growth, and profitability. An extremely talented and skilled individual that is seeking a position in the field of customer relations providing accurate service and product knowledge to better suit the needs and demands of the consumer. I possess total service and client relations-oriented with the ability to successfully network with business associates and all levels of management and personnel.

References

Monica Mitchell (706)587-3077

Karl Gibson (207)641-7020

Dvious Turner (706)575-0448

Timeline

Mail Carrier

USPS
07.2024 - Current

Team Leader

Walmart
05.2021 - 07.2023

Assistant Manager

Bright Lil Minds Academy
01.2019 - 05.2021

Customer Service Representative/Head Cashier/Specialist

Lowe's
05.2009 - 09.2018

Drive-Thru Cashier/Manager

Zaxby
05.2007 - 05.2009

High School Diploma -

Kendrick High School
Marquita Conner