SHIRLEY M RIOS NUNEZ
Phlebotomy Technician
Summary
To contribute in a company management area in order to fulfill our company's mission and vision regarding our customers and goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Phlebotomist Technician
Self Employed Services
05.2022 - Current
- Reduced patient anxiety through compassionate communication and expert venipuncture techniques.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Continuously updated phlebotomy knowledge through professional development courses, ensuring best practices were upheld.
- Upheld HIPAA compliance through careful management of confidential patient records and lab results.
Assistant Manager
La Familia Pawn & Jewelry
01.2014 - Current
- Promoting a positive and productive environment
- Develop and lead shop staff
- Managing customer relations and ensuring customer satisfaction while working to maximize financial goals
- Analyze the store's financial statements and suggest adjustments as necessary
- Commitment to company asset protection through inventory control, follow-through on policies and procedures and securing customer loans
- Use of internal and external marketing tools to promote the store and reach new customers.
Lead Pawnbroker
Value Pawn
01.2008 - 01.2019
- Providing quality customer service to all clients
- Assisting in training of new employees
- Help maintain store and product appearance
- Ensure products are stocked and displays are organized
- Protect customer confidentiality
- Assist in loss prevention
- Drive retail sales, loans and extensions
- Perform opening and closing store procedures
- Contact customers to generate new and repeat business
- Adhered to all company policies, procedures and regulations.
Inventory Manager
Auto Zone
01.2001 - 01.2006
- Plan, organize, direct, manage, and evaluate departments responsible for inventory and implement the inventory management policies of an organization
- Including the identification of opportunities for inventory operation improvements.
Education
2 years Business Administration -
National College
Bayamon, Puerto RicoSkills
- Bilingual English and Spanish Very sufficient oriented in computers and technology Very successful leader, trustworthy and confident Respect, loyalty and integrity defined my values Fast learner person
Accomplishments
- Improved blood collection process by preparing supplies to match patient load.
- Achieved Result through effectively helping with Task.
References
Available upon request.
Certification
- PT - Phlebotomy Technician
Languages
Spanish
Professional Working
English
Professional Working
Timeline
Phlebotomist Technician
Self Employed Services
05.2022 - Current
Assistant Manager
La Familia Pawn & Jewelry
01.2014 - Current
Lead Pawnbroker
Value Pawn
01.2008 - 01.2019
Inventory Manager
Auto Zone
01.2001 - 01.2006
2 years Business Administration -
National College
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