Open To Work
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Brenda Crowder
Point,TX
Work Preference
Summary
Detail-oriented data entry professional with a strong focus on data accuracy and customer relationship management. Committed to enhancing client satisfaction and streamlining data processes.
Overview
12
12
years of professional experience
Work History
Data Entry Clerk
UPS Customer Center
Farmers Branch, TX
09.2002 - 12.2002
- Entered and maintained customer data in proprietary databases for accuracy and efficiency.
- Contacted customers to verify method of payment for mailing and shipping purposes
Customer Service Manager
Sears Mktg
Garland, TX
01.1991 - 11.2001
- Led customer service team to enhance response times and improve client satisfaction ratings.
- Managed twelve associates in updating customers information, customer calls and selling and closing sales of maintenance agreements
Education
GED -
Newman Smith High School
Carrollton, TX10-1990
Skills
- Data entry
- Microsoft Word
- Attention to detail
- Data accuracy
- Accuracy and attention to detail
- Customer Service-oriented
- Independent worker
- Document scanning
- Administrative support
- Professional and mature
- Proofreading
Accomplishments
- Maintained an average typing speed of 40 WPM on all assignments.
- Trained 12 new data entry specialists.
- Supervised team of 12 staff members.
My Goal
With the expererience that I have in customer service and data entry, I feel that I could be an asset to any employer and look forward to getting back into the workforce
Timeline
Data Entry Clerk
UPS Customer Center
09.2002 - 12.2002
Customer Service Manager
Sears Mktg
01.1991 - 11.2001
GED -
Newman Smith High School